Intershop resource center

Here you will find all kinds of inspiration on how to boost your B2B business: For in-depth information on current e-commerce topics and digital trends in the areas of sales, marketing, and services, we recommend the whitepapers, industry studies and webinars from our experts. You favor best practices? Then dig through our customer stories to learn how leading B2B companies have achieved e-commerce excellence. For all you techies out there, we provide extensive documentation on all Intershop products and their potential applications.

Research & Reports
B2B E-commerce Markt Monitor 2022 on the Dutch market (Dutch only)
Webinars & Videos
Digital Commerce in de Groothandel (Dutch only)
Intershop B2B commerce practices
Webinars & Videos
Expert insights into Digitalization | B2B E-Commerce | AI Personalization
Whitepapers
Personalization in B2B e-commerce
Webinars & Videos
B2B E-Commerce Platform Selectie voor Groothandels (Dutch only)
Intershop Customer Heutink
Customer Stories
Heutink is venturing into platform change to offer a personalized customer portal.
Intershop The E-Commerce MVP
Whitepapers
The e-commerce MVP - Replatforming made easy
Checklists
How to create an e-commerce MVP
Paradigm B2B Combine Report 2022- Intershop among top two vendors with 10 out of 12 medals, 5 X Gold
Research & Reports
Intershop among top two vendors with 10 out of 12 medals, 5 X Gold
Practice Guide: ROI in B2B commerce
Whitepapers
Practical guide: ROI of B2B commerce platform
Webinar: Replatforming
Webinars & Videos
How to select a future-proof commerce platform
Webinar Future-proof e-commerce
Webinars & Videos
Replatforming in e-commerce: It’s about time!
Whitepaper visual: replatforming
Whitepapers
Replatforming in B2B commerce: success factors and best practices
Whitepaper Replatforming
Whitepapers
Replatforming legacy e-commerce systems: A technical view
Checklists
How to measure your ROI in B2B e-commerce!
Intershop Customer Dynapac
Customer Stories
Dynapac - A milestone in customer loyalty 
Intershop platform information - Intershop Integration Hub
Platform Information
Create seamless integrations – fast, easy and risk-free
Intershop B2B Commerce
Research & Reports
Pivotal Trends in B2B Ecommerce - A New (Digital) Standard Arrives in B2B
Intershop Product Discovery
Webinars & Videos
How to improve product discovery with an e-commerce search strategy
Search & Recommendations
Platform Information
Display website content that converts – predicted by AI
Successful global e-commerce
Platform Information
Successful global e-commerce that connects with local audiences
Intershop Survey Report: The Voice of Digital Leaders in Manufacturing 2022
Research & Reports
The Voice of Digital Leaders in Manufacturing 2022 – Commerce and Digital Adoption
signifikant information architecture
Webinars & Videos
Expert Insights: How to Get Your Organization and Data Ready for E-Commerce in 2022
Intershop Extended B2B Features
Platform Information
Best-in-class B2B e-commerce functionality to redefine sales and buying processes
Experience Management
Platform Information
Provide a unique online experience that keeps your customers coming back for more
product information management
Platform Information
Rich, reliable product information at every single touchpoint
webinar signifikant customer retention
Webinars & Videos
Leveraging the aftermarket to improve customer retention
Webinar: from a customized to a standardized platform
Webinars & Videos
Replatforming: van een custom naar een gestandaardiseerd platform
Intershop Conversion Rate
Checklists
How to boost conversion rates in B2B commerce
digital commerce platforms and b2b sales strategy
Research & Reports
The role of digital commerce platforms and B2B sales strategy
Intershop Customer Haefele
Customer Stories
Häfele operates B2B online stores in 38 countries via central commerce platform.
order management
Platform Information
Provide a seamless ordering experience for any customer, channel, and device
Intershop Whitepaper: The challenges and potentials of aftermarket e-commerce
Whitepapers
The challenges and potentials of aftermarket e-commerce
Intershop Customer Teka
Customer Stories
Teka revolutionizes customer experience with digital sales channel.
Intershop Customer Bookspot
Customer Stories
BookSpot realizes a central commerce platform for multiple web shops.
Intershop talks: ROI
Webinars & Videos
Quel est le R.O.I. du e-commerce B2B ?
Intershop Talks: B2B-strategy
Webinars & Videos
How to set up your digital B2B strategy for growth and customer loyalty
Intershop Customer Isero
Customer Stories
Isero enhanced customer service across all channels
Webinar Growth potential
Webinars & Videos
Il modello Marketplace come evoluzione del B2B commerce
complex products
Checklists
7 tips for selling complex products online
Webinar Personalization
Webinars & Videos
Personaliseren: makkelijker dan je denkt
Webinar Order Management
Webinars & Videos
Order Management: The Key to a seamless omnichannel customer experience
Webinar Improve profitability
Webinars & Videos
Informazioni Prodotto: la chiave per aumentare le vendite nell’After Sales.
commerce management
Platform Information
The digital engine that drives your business
Internationalization
Checklists
7 tips for international e-commerce success
Intershop Talks visual: Growth potential
Webinars & Videos
Should you setup a marketplace to boost your B2B sales?
copperberg report
Research & Reports
Benchmark report “The state of international e-commerce in manufacturing”
Intershop webinar: Customer Retention - Keep your customers for life!
Webinars & Videos
Not just a sale: Keep your customers for life!
Webinar: B2B vision
Webinars & Videos
B2B: How to outperform your competition using Digital
webinar global commerce
Webinars & Videos
The state of international digital commerce in manufacturing
Intershop talks: ROI
Webinars & Videos
What is the ROI in B2B e-commerce?
Intershop Talks visual: Business boosters
Webinars & Videos
Is het Marktplaats model de nieuwe toekomst voor B2B commerce?
Webinar Buying experience
Webinars & Videos
Comment vendre un produit industriel complexe en ligne ?
Intershop Customer paredes
Customer Stories
Paredes boosts online sales with future-proof B2B webshop.
Intershop Customer Galatea
Customer Stories
Galatea creates perfect customer experience for B2B and B2C.
customer engagement center
Platform Information
Empower your customer service team to build stronger relationships
bi data hub
Platform Information
All your e-commerce data in one place
Webinar Smart Industry
Webinars & Videos
Maak je klaar voor smart industry en versnel je digitale groei
Webinar: Strategies for success in B2B
Webinars & Videos
International e-commerce: Strategies for success in B2B
Whitepaper visual: Wholesale benefits Digitalization
Whitepapers
Wholesale and the benefits of digitalization
Webinar Buying experience
Webinars & Videos
How to sell highly customizable products online
Webinar Improve profitability
Webinars & Videos
How to improve profitability over the full customer lifetime!
Whitepaper visual: The value of a digital customer portal
Whitepapers
The value of a digital customer portal from a business perspective
Whitepaper visual: Boost your online sales
Whitepapers
Boost your online sales by putting your B2B customers first
Checklist visual: Full Potential of B2B Commerce
Checklists
Learn how to reach the full potential of B2B commerce
Intershop Customer elero
Customer Stories
elero reduces need for time-consuming telephone consultation.
Intershop Customer Gebrüder Limmert
Customer Stories
Limmert is building the future of its webshop upon the powerful Intershop platform.
Intershop Customer ehlert
Customer Stories
Ehlert addresses customers with a consistent brand experience.
Customer Stories
Highline Warren boosts customer satisfaction with convenient self-service tools.
Customer Stories
Incitec Pivot Fertilisers conquers global markets.
Customer Stories
Desivero offers truly personalized customer journeys.
Customer Stories
Wolters Kluwer digitalizes over 180 years of tradition.
Intershop Customer sthio
Customer Stories
Stiho Group makes the work of building contractors much easier with digital tools.
Intershop Customer Telekom
Customer Stories
Deutsche Telekom improves service quality and optimizes customer management processes.
Intershop Customer Trony
Customer Stories
Trony creates a consistent omnichannel brand experience.
Intershop Customer williams lea
Customer Stories
Williams Lea benefits from more efficient business processes and huge cost savings.
Intershop Customer IGO promo
Customer Stories
IGO Promo offers business customers a perfect, B2C-like shopping experience.
Intershop Kunden Wuerth
Customer Stories
Würth realizes an omnichannel concept with fully integrated touchpoints.
Intershop Customer xerox
Customer Stories
Xerox migrates successfully to Intershop commerce platform.
Intershop Customer SPINNER
Customer Stories
SPINNER implements target group-specific online shop.
Intershop Customer Kruitbosch
Customer Stories
Kruitbosch innovates an online shopping experience for bicycle retailers.
Intershop Customer martin and severa
Customer Stories
Martin & Servera realizes a personalized shopping experience.
Intershop Customer Mister Spex
Customer Stories
Mister Spex paves the way for further growth.
Intershop Customer Music Store
Customer Stories
Music Store sets the course for international growth.
Intershop Customer Papier LIEBL
Customer Stories
Papier LIEBL digitizes the B2B commerce for all its subsidiaries.
Intershop Customer Pierce
Customer Stories
PIERCE sets digital industry standards.
Intershop Customer Raja
Customer Stories
Raja uses Intershop for its packaging solutions.
Intershop Customer Schippers
Customer Stories
Schippers digitalizes livestock farming.
Intershop Customer Schmiderer & Schendl
Customer Stories
Schmiderer & Schendl succeeds with a white-label shop.
Intershop Customer stadium
Customer Stories
Sports retailer Stadium leads e-commerce field in the Nordics.
Intershop Customer 4care
Customer Stories
4care updates Lensbest.de for better usability and less administrative effort.
Webinar: Customer portal
Webinars & Videos
A customer portal can increase your clients’ loyalty!
Personalize digital after-sales commerce talks
Webinars & Videos
Let data drive your online sales with a B2B customer portal!
Develop digital strategy for business growth webinar visual
Webinars & Videos
How to develop the right digital strategy for business growth?
webinar customer portal
Webinars & Videos
A new level of Customer Empowerment
Key Drivers for Success in B2B Digital Commerce visual
Whitepapers
9 Key drivers for success in B2B digital commerce
Visual: B2B Digital Transformation
Whitepapers
The "customer experience" as crucial factor of success
Webinar Leverage AI
Webinars & Videos
Boost your B2B sales by leveraging AI and Business Intelligence
Intershop Customer Binda
Customer Stories
Binda Group gets closer to its customers with Intershop.
Intershop Customer Bunzl
Customer Stories
Bunzl Australasia launches a new B2X platform.
Intershop Customer cws-boco
Customer Stories
CWS sets new standards in omnichannel commerce.
Intershop Customer Daily Fresh Food
Customer Stories
Better food, better life! On the way to a more vital life.
Intershop Corporate Broschure visual
Company Profile
We're Intershop. We're built to boost your business.
Report visual: Future of B2B e-commerce
Research & Reports
E-Commerce report: Catch up on the future of B2B commerce.
Copperberg Report visual
Research & Reports
Opportunities of manufacturers to achieve sustainable growth
Forrester Report visual: Chosse the right B2B commerce platform
Research & Reports
The Forrester Wave™ Report: Choose the right B2B commerce platform.
Checklist visual: Increase your success in B2B e-commerce
Checklists
10 tips and tricks for increasing sales, decreasing costs and happier customers
B2B e-commerce best practice e-book logo gallery
Whitepapers
Digitization strategies, inspiration and best practices for wholesalers
central platform for after sales services visual
Whitepapers
A central platform for after-sales services
manufacturers in b2b e-commerce
Whitepapers
Best practice: This is how manufacturers excel in B2B e-commerce