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This section contains a range of materials and industry studies on current commerce topics and digital trends in the areas of sales, marketing, and services. In our case studies, you can learn how other customers are succeeding with Intershop. Extensive documentation of all Intershop products and their potential applications is also available here.

Make your B2B sales more intelligent

Grow by building your digital business on a scalable and intelligent solution!

⋅ Dilip Menon, ELCA
⋅ Lukas Eberle, Microsoft
⋅ Dr. Arndt Döhler, Intershop
⋅ Ronni Swialkowski, Intershop

Webinar

Webinar: How to Avoid Site Downtimes During High Seasons

How to Avoid Site Downtimes During High Seasons

Prepare your digital sales channels for traffic peaks such as Black Friday and maximize your profit!

⋅ Stefan Holzknecht, Intershop

Webinar

Checklist: 10 success factors for B2B commerce

Checklist: 10 success factors for B2B commerce

Tips and tricks for increasing sales, decreasing costs and happier customers

checklist

Checklist: 12 tips for a higher conversion rate in B2B commerce

Checklist: 12 tips for a higher conversion rate in B2B commerce

How key-capabilities of a B2B webshop help building a deep, long lasting customer relationship

checklist

Checklist: Full Potential of B2B Commerce

Our checklist with learnings from more than 300 customer projects will help you to take your next step.

checklist

Wolters Kluwer: Digitize successfully with a clear strategy

Wolters Kluwer

Digitize successfully with a clear strategy

Case Study

Key to Success: A Digital Customer Portal

How a digital customer portal boosts customer satisfaction, efficiency and profitability

Discover the success factors for B2B companies!

Whitepaper

#Good2Great: This is how wholesalers excel in digital commerce

Digitization strategies, inspiration and best practices for wholesalers

Whitepaper

Intershop Replatforming Guide

Practical guide on replatforming your e-commerce platform

Read an excerpt of the e-commerce replatforming checklist here.

Whitepaper

Intershop E-Commerce Report – the Future of B2B E-Commerce

Intershop E-Commerce Report – the Future of B2B E-Commerce

Learn about challenges of digitizing buying and selling processes for sales & services and the future of B2B E-Commerce. Get the free B2B E-Commerce Report!

Study/Report

Report: The state of digital innovation within manufacturing

Our free report reveals the ambitions manufacturers have, and opportunities they see to digitize sales processes further to achieve sustainable growth.

Study/Report

Switch perspective on your customer relations and boost your B2B business (Italian)

This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.

Webinar

Webinar: Digital customer portal in B2B

Digital customer portal in B2B

Reduce costs, inspire customers

Webinar

Webinar After-Sales

After-Sales 4.0

Excellence in digital after-sales and self-services

Webinar

What everybody in B2B talks about: A 360° digital business experience with a customer portal

This is your chance to create a seamless customer journey and boost your online business, from pre-sales to after-sales.

Webinar

The Next Level of Digital After-Sales

A 360° customer focus will turn your business into a money machine

Webinar

Virtual Conference with EnterWorks: Digital Customer Portals

Customer Portals - A new level of Customer Empowerment

Virtual Conference with EnterWorks: Digital Customer Portals

Webinar

Full steam ahead: Create a seamless personalized B2B customer experience with a digital customer portal

Learn how to strengthen your customer relationships, increase online revenue and reduce cost-per-transaction.

Webinar

Forrester Wave - B2B Commerce Suites

Forrester Report

The Forrester Wave™: B2B Commerce Suites, Q2 2020

Study/Report

Intershop Search & Navigation

Intershop Search & Navigation

Intershop Advanced Search Engine for Intershop 7

Solution

Intershop Digitization Index

How successful is your digitization strategy?

Whitepaper

Intershop Commerce Management 7.10 und Intershop Order Management 2.9

Intershop Commerce Management 7.10 und Intershop Order Management 2.9

Solution

Corporate brochure

Accelerate Your Online Growth

With market leading e-commerce solutions and services

Company Profile

The digital customer portal in mechanical and plant engineering

The digital customer portal in mechanical and plant engineering

A central platform for after-sales services

Whitepaper

The Digital Customer Portal

(R)evolution in B2B commerce

Setting new standards with a digital customer portal

Whitepaper

Intershop: The B2B Features

Intershop: The B2B Features

Simplify ordering to reduce the complexity for an outstanding customer experience

Solution

Get an overview of challenges, strategies and solutions for B2B digital commerce - Part 1

Whitepaper

Get an overview of challenges, strategies and solutions for B2B digital commerce - Part 2

Whitepaper

Intershop Omni-Channel Services Toolset

Intershop Omni-Channel Service Toolset (OCST): Innovation Through Independence

Solution

Wholesale E-Commerce Comes of Age

Wholesale E-Commerce Comes of Age

Study/Report

MVP in E-Commerce

MVP in E-Commerce: Creating a Minimum Viable Product

Whitepaper

The Forrester Wave™: B2B Commerce Suites, Q3 2018

Study/Report

Lensbest.de relaunch – for improved transparency in terms of usability and in the backend

Lensbest.de Relaunch – for Improved Transparency in Terms of Usability and in the Backend

Case Study

Innovation in sanitary and heating technology begins with Desivero

Innovation in sanitary and heating technology begins with Desivero

Case Study

9 Key Drivers for Success in B2B Digital Commerce

Whitepaper

Set Sail for a Maritime E-Commerce Future

ShipSupport

Set Sail for a Maritime E-Commerce Future

Case Study

À la Carte—B2B Commerce

Martin & Servera

À la Carte—B2B Commerce - Personalized experience for shoppers

Case Study

Kruitbosch

The Kruitbosch Portal for Bicycle Retailers: A Unique Approach to Online Shopping

Case Study

Xerox

Xerox Hits the Ground Running with a New E-Commerce Solution from Intershop

Case Study

Williams Lea

Williams Lea

E-Procurement Portal for the International Business Process Outsourcing Company

Case Study

Stadtwerke Eisenberg

Stadtwerke Eisenberg

Online Customer Portals for the Utility Sector

Case Study

Built to quality, extended and adapted to a special market

Schmiderer & Schendl Gesellschaft mbH & Co. KG

Built to quality, extended and adapted to a special market

Case Study

Digitally available, quickly delivered, well protected

Digitally available, quickly delivered, well protected: Raja uses Intershop for its packaging solutions

Case Study

Incitec Pivot Fertilisers

Incitec Pivot Fertilisers

Large Agricultural Supplier Incitec Pivot Fertilisers Leads B2B

Case Study

The B2B partner shop of elero GmbH Antriebstechnik

elero GmbH Antriebstechnik

The B2B partner shop of elero GmbH Antriebstechnik enables specialist dealers to find the right components and to order them efficiently.

Case Study

bunzl-en

Bunzl Australasia

Improving Distribution with an Upgradable, Responsive and Mobile-friendly Platform

Case Study

Trony

Central omni-channel brand experience with Intershop

Case Study

The Forrester Wave™: B2B Commerce Suites, Q1 2017

Study/Report

Better food, better life

Daily Fresh Food

Better food, better life! On the way to a more vital life.

Case Study

GartenXXL’s Business with Intershop Bears Fruit

GartenXXL’s Business with Intershop Bears Fruit

Case Study

Binda Group

Binda Group

Multiple Brands, Multiple Languages, Multiple Channels: Binda Group Gets Closer to Its Customers With Intershop

Case Study

Embracing the digital, but keeping it personal

Case Study

Stiho Group

Stiho Groep B.V.

Construction Goes Digital With the Stiho Group

Case Study

Stadium

Sports Retailer Stadium Leads E-Commerce Field

Case Study

Schippers

Schippers Digitalizes Livestock Farming

Case Study

Socks, beachwear and lingerie: How Penti shapes and grows a market

Case Study

Papier LIEBL digitizes the B2B commerce for all its subsidiaries

Papier LIEBL

Papier LIEBL digitizes the B2B commerce for all its subsidiaries

Case Study

Music Store

Music Store

Digital Duet - Music Store Has Relied on Intershop for Over Ten Years

Case Study

Mister Spex

Mister Spex

Clear Vision for Mister Spex: From Online Store to Multi-Channel Strategy

Case Study

IGO-Promo

Successful Migration: Intershop 7.5 Enables IGO Promo to Enter the Future of B2B Commerce

Case Study

Gustav Ehlert GmbH

Gustav Ehlert GmbH

Procurement of consumables based on customer preferences

Case Study

Gebrüder Limmert

Gebrüder Limmert AG

Wholesaler for Electrics “Gebrüder LIMMERT AG” Establishes new Standards for its Customers With B2B Webshop

Case Study

Elkjøp - Thriving Online Business Fuels Sales Growth

Thriving Online Business Fuels Sales Growth

Case Study

Ekosport Chooses Intershop 7 to Power Rapid International E-Commerce Expansion

Ekosport Chooses Intershop 7 to Power Rapid International E-Commerce Expansion

Case Study

CWS-boco Sets New Standards in Omnichannel Commerce

CWS-boco Sets New Standards in Omnichannel Commerce

Case Study

Intershop Internationalization & Localization

Intershop Internationalization & Localization

Solution

Paradigm B2B by Andy Hoar

Paradigm B2B Combine (2019 Enterprise Edition)

Study/Report

Forrester-Report-Make-Omnichannel-real-in-B2B-Commerce

Forrester Report: Make Omnichannel real in B2B Commerce

Study/Report

E-Food - An Emerging Trend with Major Challenges

E-Food - An Emerging Trend with Major Challenges

Whitepaper

Cloud Commerce - Selling More Easily

Cloud Commerce - Selling More Easily

Whitepaper

Intershop E-Commerce-Report 2016 Taking the Fast Track into the Digital Future of B2B Commerce

Study/Report

Intershop Cloud Commerce for SMEs

Intershop Cloud Commerce for SMEs

Solution

Integration in Every System Landscape: The Synaptic Commerce® Architecture from Intershop

Integration in Every System Landscape: The Synaptic Commerce® Architecture from Intershop

Solution

Six Noble Truths About B2B E-Commerce

Online Commerce – Unnecessary Luxury or Efficiency Shift? Six Noble Truths About B2B E-Commerce

Whitepaper

Reinvented and Digitized B2B Selling

Reinvented and Digitized B2B Selling: Build Self-Service Customer Portals That Deliver a Better Customer Experience

Whitepaper

Order Management Systems – The Key to Successful Order Management in Digital Commerce

Order Management Systems – The Key to Successful Order Management in Digital Commerce

Whitepaper

Intershop Cloud Commerce & Microsoft Dynamics 365

Intershop Cloud Commerce & Microsoft Dynamics 365

Whitepaper

Digitalization in Wholesale: Challenges, Opportunities, Strategies

Digitalization in Wholesale: Challenges, Opportunities, Strategies

Whitepaper

Digital Transformation – How to Turn Your Business into a Digital Powerhouse

Digital Transformation – How to Turn Your Business into a Digital Powerhouse

Whitepaper

Committing to Digital Transformation: 5 Critical Steps

Committing to Digital Transformation: 5 Critical Steps

Whitepaper

The Forrester Wave™: B2C Commerce Suites, Q1 2017

Study/Report

The Forrester Wave™: B2B Commerce Suites for Midsize, Q3 2017

Study/Report

Intershop E-Commerce Report 2015: Heading for the Next Frontier. The Digitalization of B2B

Study/Report

Promotion Management with Intershop 7

Promotion Management with Intershop 7

Solution

Intershop Web Content Management with Design View

Intershop Web Content Management with Design View

Solution

Intershop Synaptic Commerce API

Synaptic Commerce API: Connecting Systems, Combining Worlds

Solution

Intershop Product Information Management

Intershop Product Information Management: Managing, Maintaining, and Sharing Product Information to Power Omni-Channel Commerce

Solution

26.11.2015: More Growth. More Business. More Success.

Solution

28.06.2016: Release Intershop Commerce Management 7.7 and Intershop Order Management 2.0

Solution

20.07.2017: Release Intershop Commerce Management 7.9 and Intershop Order Management 2.2

Solution

12.02.2015: Patch 7.5.1 adds two new modules to Intershop 7.5.

Solution

Cloud Commerce on Microsoft Azure

Here to Digitize Your Sales, Lower Your Costs, and Giving you all Flexibility: Intershop Cloud Commerce on Microsoft Azure

Solution

Commerce-as-a-Service: Full-Service E-Commerce from the Market Leader

CaaS: Software-as-a-Service E-Commerce from Intershop

Solution

Order Management Systems - Integrated Sales Channels, Orchestrated Orders

Order Management Systems - Integrated Sales Channels, Orchestrated Orders

Director's Brief

E-Business Strategy for Companies: Intelligent Planning – Profitable Results

E-Business Strategy for Companies: Intelligent Planning – Profitable Results

Director's Brief

Digitalization in Wholesale - The Strategy for Success

Digitalization in Wholesale - The Strategy for Success

Director's Brief

Digital Transformation - The fourth Industrial Revolution

Digital Transformation - The fourth Industrial Revolution

Director's Brief

Digital Strategy Workshops for Your Business Success: Identifying Opportunities – Minimizing Risk – Optimizing ROI

Digital Strategy Workshops for Your Business Success: Identifying Opportunities – Minimizing Risk – Optimizing ROI

Director's Brief

Cloud Commerce Solutions - Independent, Flexible, Successful, Focused

Cloud Commerce Solutions - Independent, Flexible, Successful, Focused

Director's Brief

T-Home: Centrally Managed and Improved Customer Service by Using Intershop Enfinity Suite 6

T-Home: Centrally Managed and Improved Customer Service by Using Intershop Enfinity Suite 6

Case Study