Intershop resource center

Here you will find all kinds of inspiration on how to boost your B2B business: For in-depth information on current e-commerce topics and digital trends in the areas of sales, marketing, and services, we recommend the whitepapers, industry studies and webinars from our experts. You favor best practices? Then dig through our customer stories to learn how leading B2B companies have achieved e-commerce excellence. For all you techies out there, we provide extensive documentation on all Intershop products and their potential applications.

Whitepapers
Replatforming in B2B commerce: success factors and best practices
Webinars
Quel est le R.O.I. du e-commerce B2B ?
Webinars
How to set up your digital B2B strategy for growth and customer loyalty
Customer Stories
Isero enhanced customer service across all channels
Webinars
Il modello Marketplace come evoluzione del B2B commerce
Checklists
7 tips for selling complex products online
Webinars
Personaliseren: makkelijker dan je denkt
Webinars
Order Management: The Key to a seamless omnichannel customer experience
Webinar visual: Improve profitability
Webinars
Informazioni Prodotto: la chiave per aumentare le vendite nell’After Sales.
Platform Capabilities
The digital engine that drives your business
Webinar visual: Future-proof e-commerce
Webinars
Replatforming in e-commerce: It’s about time!
Checklists
7 tips for international e-commerce success
Intershop Talks visual: Growth potential
Webinars
Should you setup a marketplace to boost your B2B sales?
Checklists
10 value drivers that will convince your management!
Research & Reports
Benchmark report “The state of international e-commerce in manufacturing”
visual: cutomer retention
Webinars
Not just a sale: Keep your customers for life!
Webinar visual: Replatforming
Webinars
How to select a future-proof commerce platform
Webinar visual: B2B vision
Webinars
B2B: How to outperform your competition using Digital
Webinars
The state of international digital commerce in manufacturing
Intershop talks visual: ROI
Webinars
What is the ROI in B2B e-commerce?
Intershop Talks visual: Business boosters
Webinars
Is het Marktplaats model de nieuwe toekomst voor B2B commerce?
Selling highly customizable products online webinar visual
Webinars
Comment vendre un produit industriel complexe en ligne ?
Customer Stories
Paredes boosts online sales with future-proof B2B webshop.
Galatea visual: Webshop of the wholesaler
Customer Stories
Galatea creates perfect customer experience for B2B and B2C.
Platform Capabilities
Empower your customer service team to build stronger relationships
Platform Capabilities
All your e-commerce data in one place
Webinar visual: Strategies for success in B2B
Webinars
International e-commerce: Strategies for success in B2B
Whitepaper visual: Wholesale benefits Digitalization
Whitepapers
Wholesale and the benefits of digitalization
Selling highly customizable products online webinar visual
Webinars
How to sell highly customizable products online
Webinar visual: Creating the best custumer experience
Webinars
How do you create the best customer experience for your B2B webshop?
Webinar visual: Improve profitability
Webinars
How to improve profitability over the full customer lifetime!
Whitepaper visual: The value of a digital customer portal
Whitepapers
The value of a digital customer portal from a business perspective
Whitepaper visual: Boost your online sales
Whitepapers
Boost your online sales by putting your B2B customers first
Checklist visual: Full Potential of B2B Commerce
Checklists
Learn how to reach the full potential of B2B commerce
visual: Ekosport drives international expansion
Customer Stories
Ekosport drives international expansion with Intershop.
Fact sheet visual: Concardis service connector
Platform Capabilities
Concardis Service Connector - All payment methods in one module
elero visual: Enhanced service and reach for specialist dealers
Customer Stories
elero reduces need for time-consuming telephone consultation.
Customer Story visual Elkjøp: Electrifying customer experience
Customer Stories
Elkjøp achieves 30% increase in revenue.
Limmert visual: New webshop upon Intershop platform
Customer Stories
Limmert is building the future of its webshop upon the powerful Intershop platform.
Customer Story visual: Ehlert's successful digitalization of procurement processes
Customer Stories
Ehlert addresses customers with a consistent brand experience.
Highline Aftermarket visual: Customer care at its best
Customer Stories
Highline Warren boosts customer satisfaction with convenient self-service tools.
Incitec Pivot Fertilisers visual: Unique shopping experience
Customer Stories
Incitec Pivot Fertilisers conquers global markets.
Research & Reports visual: Digitalization in the Wholesale
Research & Reports
The digital wholesale gains momentum
desivero: Personalized customer journey
Customer Stories
Desivero offers truly personalized customer journeys.
Wolters Kluwer: Digital Transformation
Customer Stories
Wolters Kluwer digitalizes over 180 years of tradition.
Stiho Group visual: Customer focus across all channels
Customer Stories
Stiho Group makes the work of building contractors much easier with digital tools.
Deutsche Telekom visual: Renewal of Webshop on basis of Intershop
Customer Stories
Deutsche Telekom improves service quality and optimizes customer management processes.
Trony visual: Creating a consistent omnichannel brand experience
Customer Stories
Trony creates a consistent omnichannel brand experience.
Williams Lea visual: Efficient business processes
Customer Stories
Williams Lea benefits from more efficient business processes and huge cost savings.
Case study visual: Perfect Shopping Experience Based on Intershop
Customer Stories
IGO Promo offers business customers a perfect, B2C-like shopping experience.
Würth visual: Realizing an omnichannel concept
Customer Stories
Würth realizes an omnichannel concept with fully integrated touchpoints.
Xerox Visual: Successful platform change
Customer Stories
Xerox migrates successfully to Intershop commerce platform.
Intershop B2B Features visual
Platform Capabilities
Simplify ordering to reduce the complexity of an outstanding customer experience.
SPINNER: Target-group specific online shop
Customer Stories
SPINNER implements target group-specific online shop.
Kruitbosch visual: New online customer portal
Customer Stories
Kruitbosch innovates an online shopping experience for bicycle retailers.
Martin & Servera visual: Personalized shopping experience
Customer Stories
Martin & Servera realizes a personalized shopping experience.
Mister Spex visual: Multichannel strategy
Customer Stories
Mister Spex paves the way for further growth.
Musicstore visual
Customer Stories
Music Store sets the course for international growth.
Papier Liebl visual: Digitalisierung des B2B-Handelsgeschäfts
Customer Stories
Papier LIEBL digitizes the B2B commerce for all its subsidiaries.
Penti visual: Internation growth with digital sales channel
Customer Stories
Penti strengthens international growth with a digital sales channel.
PIERCE visual: International expansion
Customer Stories
PIERCE sets digital industry standards.
Raja visual: Intershop for packing solutions
Customer Stories
Raja uses Intershop for its packaging solutions.
Schippers visual: Digitalizing livestock farming
Customer Stories
Schippers digitalizes livestock farming.
Schmiderer & Schendl visual: Digital brand management
Customer Stories
Schmiderer & Schendl succeeds with a white-label shop.
Stadium visual: Leader in e-commerce
Customer Stories
Sports retailer Stadium leads e-commerce field in the Nordics.
Checklist visual: Improve conversion rate of your B2B e-commerce
Checklists
12 tips for a higher conversion rate in B2B commerce
4care visual: Efficient processes and a perfect customer experience
Customer Stories
4care updates Lensbest.de for better usability and less administrative effort.
Webinar visual: Digital customer portal
Webinars
Learn how to overcome digitalization challenges and strengthen customer relationships.
Webinar visual: Customer portal
Webinars
A customer portal can increase your clients’ loyalty!
Webinars
IT: Rivoluziona il rapporto con i tuoi clienti B2B, e rilancia il tuo business!
Personalize digital after-sales commerce talk visual
Webinars
Let data drive your online sales with a B2B customer portal!
Develop digital strategy for business growth webinar visual
Webinars
How to develop the right digital strategy for business growth?
Webinar Customer Portal visual
Webinars
A new level of Customer Empowerment
Webinar visual: Avoid site downtimes
Webinars
How to Avoid Site Downtimes During High Seasons
Key Drivers for Success in B2B Digital Commerce visual
Whitepapers
9 Key drivers for success in B2B digital commerce
Visual: Cloud Commerce
Whitepapers
Cloud commerce - Selling more easily
Visual: B2B Digital Transformation
Whitepapers
The "customer experience" as crucial factor of success
webinar visual - The next level of digital after-sales
Webinars
Benefit from the insights of B2C when setting up your smart B2B after-sales solution!
Webinars
Boost your B2B sales by leveraging AI and Business Intelligence
Webinars
FR: Maîtrisez avec succès les défis B2B à long terme !
Binda visual: Getting closer to customers
Customer Stories
Binda Group gets closer to its customers with Intershop.
Bunzl Australasia visual: New B2X Platform
Customer Stories
Bunzl Australasia launches a new B2X platform.
CWS boco visual: Digital transformation
Customer Stories
CWS-boco sets new standards in omnichannel commerce.
Daily fresh food visual: Digitalization reduces costs
Customer Stories
Better food, better life! On the way to a more vital life.
Intershop Corporate Broschure visual
Company Profile
We're Intershop. We're built to boost your business.
Report visual: Future of B2B e-commerce
Research & Reports
E-Commerce report: Catch up on the future of B2B commerce.
Report visual: Paradigm B2B Combine
Research & Reports
Paradigm B2B Combine: Intershop obtains exceptional ranking.
Copperberg Report visual
Research & Reports
Opportunities of manufacturers to achieve sustainable growth
Forrester Report visual: Chosse the right B2B commerce platform
Research & Reports
The Forrester Wave™ Report: Choose the right B2B commerce platform.
Checklist visual: Increase your success in B2B e-commerce
Checklists
10 tips and tricks for increasing sales, decreasing costs and happier customers
Whitepaper visual: Digitalization strategies for wholesalers
Whitepapers
Digitization strategies, inspiration and best practices for wholesalers
central platform for after sales services visual
Whitepapers
A central platform for after-sales services
Whitepaper visual: Intershop Digitization Index
Whitepapers
How successful is your digitization strategy? Take the test!
Whitepaper visual: How manufacturers excel in B2B e-commerce
Whitepapers
This is how manufacturers excel in B2B e-commerce
Whitepaper visual: MVP in E-Commerce
Whitepapers
Learn about the MVP concept to win more customers
Whitepaper visual: Guide on Replatforming
Whitepapers
Practical guide on replatforming your e-commerce platform
Whitepaper visual: B2B E-Commerce
Whitepapers
More efficient due to B2B e-commerce