Intershop resource center

Here you will find all kinds of inspiration on how to boost your B2B business: For in-depth information on current e-commerce topics and digital trends in the areas of sales, marketing, and services, we recommend the whitepapers, industry studies and webinars from our experts. You favor best practices? Then dig through our customer stories to learn how leading B2B companies have achieved e-commerce excellence. For all you techies out there, we provide extensive documentation on all Intershop products and their potential applications.

Checklists
10 tips and tricks for increasing sales, decreasing costs and happier customers
Checklists
12 tips for a higher conversion rate in B2B commerce
Checklists
Learn how to reach the full potential of B2B commerce
Company Profile
We're Intershop. We're built to boost your business.
Customer Stories
4care updates Lensbest.de for better usability and less administrative effort.
Customer Stories
Binda Group gets closer to its customers with Intershop.
Customer Stories
Bunzl Australasia launches a new B2X platform.
Customer Stories
CWS-boco sets new standards in omnichannel commerce.
Customer Stories
Better food, better life! On the way to a more vital life.
Customer Stories
Desivero offers truly personalized customer journeys.
Customer Stories
Ekosport drives international expansion with Intershop.
Customer Stories
elero reduces need for time-consuming telephone consultation.
Customer Stories
Elkjøp achieves 30% increase in revenue.
Customer Stories
Limmert is building the future of its webshop upon the powerful Intershop platform.
Customer Stories
Ehlert addresses customers with a consistent brand experience.
Customer Stories
Highline Aftermarket boosts customer satisfaction with convenient self-service tools.
Customer Stories
IGO Promo offers business customers a perfect, B2C-like shopping experience.
Customer Stories
Incitec Pivot Fertilisers conquers global markets.
Customer Stories
Kruitbosch innovates an online shopping experience for bicycle retailers.
Customer Stories
Martin & Servera realizes a personalized shopping experience.
Customer Stories
Mister Spex paves the way for further growth.
Customer Stories
Music Store sets the course for international growth.
Customer Stories
Papier LIEBL digitizes the B2B commerce for all its subsidiaries.
Customer Stories
Penti strengthens international growth with a digital sales channel.
Customer Stories
PIERCE sets digital industry standards.
Customer Stories
Raja uses Intershop for its packaging solutions.
Customer Stories
Schippers digitalizes livestock farming.
Customer Stories
Schmiderer & Schendl succeeds with a white-label shop.
Customer Stories
Sports retailer Stadium leads e-commerce field in the Nordics.
Customer Stories
SPINNER implements target group-specific online shop.
Customer Stories
Stadtwerke Eisenberg implements a customer portal for the utility industry.
Customer Stories
Stiho Group makes the work of building contractors much easier with digital tools.
Customer Stories
Deutsche Telekom improves service quality and optimizes customer management processes.
Customer Stories
Trony creates a consistent omnichannel brand experience.
Customer Stories
Williams Lea benefits from more efficient business processes and huge cost savings.
Customer Stories
Wolters Kluwer digitalizes over 180 years of tradition.
Customer Stories
Würth realizes an omnichannel concept with fully integrated touchpoints.
Customer Stories
Xerox migrates successfully to Intershop commerce platform.
Customer Stories
Galatea creates perfect customer experience for B2B and B2C.
Platform Capabilities
Concardis Service Connector - All payment methods in one module
Platform Capabilities
Simplify ordering to reduce the complexity of an outstanding customer experience.
Platform Capabilities
Empower your customer service and intensify business relationships!
Platform Capabilities
Provide your data on a central platform fueling all your BI and AI processes!
Research & Reports
E-Commerce report: Catch up on the future of B2B commerce.
Research & Reports
Paradigm B2B Combine: Intershop obtains exceptional ranking.
Research & Reports
Opportunities of manufacturers to achieve sustainable growth
Research & Reports
The Forrester Wave™ Report: Choose the right B2B commerce platform.
Research & Reports
The digital wholesale gains momentum
Webinars
FR: Maîtrisez avec succès les défis B2B à long terme !
Webinars
Grow by building your digital business on a scalable and intelligent solution!
Webinars
Benefit from the insights of B2C when setting up your smart B2B after-sales solution!
Webinars
Learn how to overcome digitalization challenges and strengthen customer relationships.
Webinars
How to empower your sales team and stand out from your competitors!
Webinars
IT: Rivoluziona il rapporto con i tuoi clienti B2B, e rilancia il tuo business!
Webinars
How to increase your sales by optimizing your customer services
Webinars
Develop the right digital strategy to accelerate your business growth
Webinars
A new level of Customer Empowerment
Webinars
How to Avoid Site Downtimes During High Seasons
Webinars
How to organize global ecommerce in a complex B2B environment?
Webinars
B2B-Commerce: Reach the Unreachable
Webinars
How to improve profitability over the full customer lifetime!
Webinars
How do you create the best customer experience for your B2B webshop?
Whitepapers
9 Key drivers for success in B2B digital commerce
Whitepapers
Cloud commerce - Selling more easily
Whitepapers
The "customer experience" as crucial factor of success
Whitepapers
Challenges, strategies and solutions for B2B digital commerce (Part 1)
Whitepapers
Challenges, strategies and solutions for B2B digital commerce (Part 2)
Whitepapers
How successful is your digitization strategy? Take the test!
Whitepapers
This is how manufacturers excel in B2B e-commerce
Whitepapers
Learn about the MVP concept to win more customers
Whitepapers
Practical guide on replatforming your e-commerce platform
Whitepapers
More efficient due to B2B e-commerce
Whitepapers
A central platform for after-sales services
Whitepapers
Digitization strategies, inspiration and best practices for wholesalers
Whitepapers
Wholesale and the benefits of digitalization
Whitepapers
Boost your online sales by putting your B2B customers first
Whitepapers
The value of a digital customer portal from a business perspective