Intershop Customer Williams Lea Williams Lea visual: Efficient business processes

Intershop chosen for e-procurement

Williams Lea relies on Intershop's modern e-commerce supply chain solution.

Williams Lea Limited-logo
Williams Lea Limited-image

Williams Lea required a platform that could support their business processes for the sourcing, commissioning and purchasing of print-related products and services required by the business and their clients. With its new e-procurement solution, Williams Lea is now able to handle all procurement activities on a single platform that is fully integrated with the back office's financial and management information systems. The entire functionality is used daily at over 60 customer sites.

Williams Lea is a leading provider of business process outsourcing solutions with a focus on information solutions. Winning its first outsourcing contract in 1988, Williams Lea is firmly established as the market leader in its field. With 5,500 staff worldwide, the company has a strong track record of growth-five-year compound growth in turnover has exceeded 30% per annum.

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Williams Lea Limited Manufacturing


first outsourcing contract

Williams Lea received its first outsourcing contract in 1988.



The growth in turnover has exceeded 30 percent per annum.



With 5,500 staff world-wide, the company has a strong track record of growth.

The challenge
  • Platform for the optimization of business processes
  • Simplification of the search for new suppliers or the placing of orders and procurement of technical printing products and services
  • Seamless integration of the customer's activities with the financial and management information systems of the back office
The result
  • State-of-the-art web-based e-commerce supply-chain solution based on Intershop and implemented by partner company Crimsonwing
  • Platform delivers all forms of procurement practiced by Williams Lea in a single solution
  • Interface to existing ERP system
  • Enhanced levels of supplier and customer service and increase in administrative efficiency
  • Increased accuracy in business decision-making
Want to know more about topics mentioned? B2B Manufacturing

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Gerrit Enthoven
Our specialist Gerrit Enthoven Executive VP Customer Acquisition Phone