Intershop Customer Bookspot Bookspot

Highly distinctive
with clicks and bricks

Bookspot uses Intershop to centralize the management of its B2B and B2C sales channels.


In terms of digitalization, BookSpot uses the Intershop Commerce Platform as the central platform for the online shops of all Audax brands due to the existing know-how and experience from previous projects.

BookSpot is a Dutch online bookstore that has been part of the Audax Group since April 2020. The Dutch media group with around 1,300 employees supplies a total of 170 own branches, 880 franchise stores and 5,400 sales outlets in the Netherlands and Belgium. In addition to BookSpot, its portfolio includes the brands Bruna, AKO and The Read Shop - as well as 11 media titles (including Weekend, Vriendin and Santé) with more than 3 million readers per month.

Visit shop
Bookspot RetailWholesale


million euros turnover in 2019

0 %

increase of conversion rate in mobile commerce


employees in a powerful e-commerce team

The challenge
  • Strengthen and grow all digital sales channels
  • Integrate the e-commerce strategy for multiple online shops and sales channels for consumers, own shops, franchise shops and distributors
  • Offer customers a 360° experience, combining online and offline data
  • Improve the mobile user experience and conversion
The result
  • Migration to the latest version of the Intershop Commerce Platform
  • High scalability and architecture enable easy addition and central management of additional sales channels for B2C (consumers) and
    B2B (shops and distributors)
  • Improved personalization for a better customer experience and up- and cross-selling
  • Integration with SAP ERP and the existing PIM, CRM and BI platform
"We chose the Intershop Commerce Platform because we had the expertise in-house and we knew that adding new sales channels was very easy. In addition, the solution’s high scalability is convincing".
Want to know more about topics mentioned? B2BB2C RetailWholesale

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Gerrit Enthoven
Our specialist Gerrit Enthoven Executive VP Customer Acquisition Phone