Consistent user experience for B2B and B2C
Bunzl realizes their platform migration within 4-6 months thanks to Intershop.
Since the effort to maintain Bunzl's existing e-commerce website was too high, a new, more self-service oriented platform was to provide a remedy. With Intershop, the first implementation phase for the Bunzl Outsourcing Services (BOS) business unit was implemented in a nine-week sprint.
Bunzl is an international distribution group that is active in 30 countries. The business regions include North America, Continental Europe, UK & Ireland, and Australia. The company’s roots go back to 1854 when Moritz Bunzl opened a small haberdashery business in Bratislava. Bunzl PLC was incorporated in 1940 and Bunzl has since grown into a highly respected and recognized global distribution group. Bunzl Australasia consists of three business units – Bunzl Outsourcing Services (BOS), Bunzl Food Processor Supplies, and Bunzl Safety.
Visit shop30
countries
Bunzl is active in more than 30 countries.
[lt] 6
months
The on-boarding of customers was carried out by region and took 4 to 6 months.
30000
products
Expansion of the current product set to approximately 30,000 products.
- Migration to an upgradable, responsive and mobile-friendly platform
- Providing a consistent user experience for both B2B and B2C customers
- Wide range of products to a just as diverse range of businesses including food service, hospitality, and healthcare
- Intershop Commerce Platform implemented by a small Bunzl team and Intershop APAC
- Improved user experience, e. g. through multiple catalog filters that facilitate product search and selection
- Managed Services: Operation by Intershop reduces support costs, product information maintenance, and internal operating costs
- Accurate, analytical tracking of customer data in real time
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