Built for showing up
in the digital-first era
Intershop solutions power your online presence,
enhanced with pragmatic AI capabilities.
Grow your business with a modern commerce solution
Intershop brings together intuitive solutions that help you build e-commerce functionality without adding technical debt.
Boost go-to-market strategy, improve customer experiences, and show off your products to the world.
Manufacturing
Modernize your business with a solution that matches the needs of your industry:
- Unify ordering and sales, reduce wait times and duplicated work, and serve customers faster
- Meet the future head on; discover pragmatic AI copilots and agents built for real-world use cases
- Adjust as you grow: composable architecture allows you to combine, switch out, or remove capabilities
Wholesale
A platform built for growing your business, no matter how complex your needs:
- Accelerate digital transformation without ripping apart your infrastructure
- Add and launch capabilities quickly to stay competitive
- Composable architecture lets you assemble solutions that match your needs without locking you into tools you don’t want
Holding Companies & Associations
Choose a single commerce platform, no matter how many members or end customers you serve:
- Lower tech debt; Intershop is customizable for the needs of each organization you serve
- Sync products, descriptions, and other key product information across systems
- Connect your preferred PIM, ERP, and CMS solutions (and more).
Digital Customer Portal
Build the modern online shopping experience that your customers expect:
- Personalize shop views for each customer
- On-demand and always online: automate quote creation, simplify catalog access, AI-enhanced copilot for buyers
- Send timely reminders and updates
Product Discovery
Shorten the gap between discovery and checkout:
- Help customers find what they need no matter how large or complex your catalog
- Personalized views show customers items most relevant to their needs
- Sync your PIM, ERP, and commerce systems so catalogs stay up to date
Aftersales
Boost revenue and retention:
- Scale outreach, even when sales teams are working on other things
- Timely reminders prompt customers to reorder consumables and schedule regular maintenance
- Enhanced personalization and custom views reduce churn and offer customers exactly what they need
Self-service
Help customers help themselves:
- Improved catalog and search functionalities help customers pinpoint what they need without having to call in
- Image-based product identification improves troubleshooting and replacement ordering
- AI-assisted copilot answers essentials customer questions without clogging up live service channels
Marketplaces
Meet your customers where they are:
- Synchronize inventory and stock lists across third-party marketplaces, so customers always see the most up to date information
- Deliver accurate product descriptions to every endpoint with seamless PIM integration
- Manage and adjust pricing across different regions and channels
