Commerce Management: Faster time to value, with a future-proof foundation
Roll out even complex commerce fast with a ready-to-use commerce core designed for B2B selling. Reduce risk and make replatforming a thing of the past thanks to composable, AI-forward architecture.
Everything you need for a speedy launch — with room to grow
Get the best of both worlds: Bring new shops to market faster with built-in core commerce features, and still have the flexibility to bring existing tools or add functionality as you grow thanks to an API-first, composable architecture.
What’s in the commerce core
These ready-to-use components make it easy to launch even complex commerce fast, while leaving you the flexibility to use what you need and swap out what you don’t.
“With Intershop as our solid and flexible core and our Digital Factory driving innovation, we’ve built a scalable, customer-centric platform that powers RAJA’s success across Europe.”
Handle high-scale, high-complexity commerce with ease
Harmonize all your brands, regions and touchpoints
Manage even the most complex organizational setups with a platform that’s designed to handle the reality of large-scale commerce.
Customize catalogs and pricing — down to the customer
Control catalogs and prices at any level — whether by brand, channel, segment, or even personalized to individual customers.
Performance at millions of SKUs
Even massive catalogs with millions of SKUs, product links, and custom pricing are synched fast, reducing customer friction and increasing retention.
More support for B2B buying out-of-the-box, fewer implementation headaches
Multi-step procurement workflows that fit your processes
Out-of-the-box support for multi-step, multi-user budget approvals means your shop is set up faster for enterprise-level procurement processes.
More options for B2B self-service buying and reorders
Order templates, quick order by SKU, and easy setup of recurring orders gives you a fast track to offering your customers a smooth B2B buying and replenishment experience.
ERP-based procurement with native punchout solutions
Ready-to-use OCI and cXML punchout solutions make your storefront and catalog available to ERPs and procurement software.
Launch digital experiences fast and boost customer retention
Ready-to-use CMS with visual editor for fast ramp-up
Lighting-fast MVPs and shop launches are a reality with Intershop’s native CMS. Pre-connected with all core commerce functions and manageable through a visual editor.
Maximize basket size with ultra-customizable promotions
Individual customer discounts, discounts by basket size, timed or batched promotions, and everything in between — any promotion you can think of is possible.
Headless and ready for any CMS or touchpoint
Bring your own CMS, or connect with custom touchpoints like voice ordering, digital in-store and more. Integration is easy thanks to the platform’s REST-API-based architecture.
How customers are turning commerce complexity into smooth buying journeys
Transforming the foodservice industry with digital at scale
“It has changed the way we take orders completely… Today, about 83% of the delivery orders we capture are placed digitally.”
Niall Mullally, Head of Digital CX, Musgrave Wholesale (Musgrave MarketPlace)
Read customer story
Powering B2B e-commerce growth across Europe
“With RöhmConnect, we turned complex procurement into a seamless, digital experience. Thanks to our collaboration with Intershop and a design thinking approach, we created a platform that truly reflects what our customers and teams need – transparency, speed, and simplicity.”
Tanja Tschech, Head of Digital Strategy, Röhm GmbH
Read customer story
Features list
- Complex organizational modelling: Support for highly complex organizational structures with multiple brands, channels, and touchpoints.
- Product information management (PIM): Native PIM provides rich product data functionality out-of-the-box for faster rollouts.
- Catalog & pricing management: Granular control over catalogs and prices, including sorting, product links, catalog views and customer-specific assortments.
- Robust user and account management: Manage access privileges and roles on an organizational and departmental level.
- Content management & storefront: Native CMS and open-source frontend delivers engaging digital experiences with low implementation costs. Support for SEO/GEO, robust search and product discovery, campaigns, promotions, and visual editing out-of-the-box.
- Localization & internationalization: Multiple locale support. Localize to any language or regional settings.
- Customer-level personalization: Tailor the customer experience with customer-specific assortments, prices, shipping methods, promotions and more.
- Powerful promotion engine: Configure and launch any style of promotion and deliver by segment, region, or at the individual customer level.
- Procurement workflows: Superior B2B buying experience with order templates, recurring orders, quick order by SKU, quoting & approval, OCI and cXML punchout.
- Customer buying organizations: Customer admins can assign and manage cost centers, budgets, and buyers.
- Payment: Flexibility to choose and configure multiple payment methods. Support for leading payment providers through easy integrations.
- Shipping: Fine-grained control over shipping methods, regions, destinations and costs.
