Dive into thorough analyses from industry experts and
discover why the Intershop Commerce Platform stands out
in the competitive landscape, providing unparalleled value
for your e-commerce endeavors.
Unrivalled B2B e-commerce expertise
With a global presence, Intershop serves businesses worldwide, offering comprehensive support and expertise to drive success in the dynamic landscape of B2B e-commerce. By providing scalable solutions, fostering innovation, and enabling agile adjustments, Intershop equips organizations to seize market opportunities and expand their market share effectively.
AI-driven e-commerce
excellence
Intershop believes that the future of e-commerce is autonomous. We offer personalized customer portals, an AI-driven search and recommendations engine, a business data hub and a virtual Copilot assistant for e-commerce managers out-of-the-box.
Composable, headless architecture
Intershop is known for its headless architecture with over 380 prebuilt API connectors. Our integration hub facilitates seamless integration of best-of-breed solutions alongside our core commerce management module and optional composable modules, including CMS, PIM, PWA, customer engagement center, and data-driven business intelligence.
2026
Intershop is one of ten vendors evaluated in The Forrester Wave™: Commerce Solutions, Q3 2026. The recognition reflects Intershop's continued commitment to bringing agentic AI to B2B commerce where it simplifies complexity and creates measurable business value for customers.
2026
Intershop climbs to eight gold medals, with Analyst Andy Hoar highlighting its rapidly emerging AI functionality and strong AI-enabled search capability, reinforcing its leadership in Agentic Commerce.
2025
Gartner highlights Intershop's advanced GenAI roadmap, B2B commerce expertise, and ability to support diverse industries and business models - all within a single, flexible platform.
2025
Intershop acknowledged as only vendor recognized exclusively in the top-2 tiers, signaling growing strength.
2024
Intershop wins 11 medals in prestigious 2024 Paradigm B2B Combine Report.
2024
Intershop named a Strong Performer in The Forrester Wave™: Commerce Solutions For B2B, Q2 2024.
2024
Intershop named a Leader in IDC MarketScape: Worldwide Headless Digital Commerce Applications for Midmarket Growth 2024 Vendor Assessment
“Consider Intershop if you are a midmarket or entry enterprise business looking for a full-featured, composable, headless, and AI-centric platform from a company with extensive expertise in digital commerce.”
Heather Hershey, Research Director of IDC's worldwide digital commerce program
2024
Intershop named a Major Player in IDC MarketScape: Worldwide Enterprise Headless Digital Commerce Platforms 2024 Vendor Assessment
“Intershop offers an integrations hub with more than 380 prebuilt API connectors for easy integration with third-party point solutions in addition to its core module for commerce operations and optional composable modules, such as CMS, PIM, PWA, customer engagement center (akin to CRM), and data-driven business intelligence. Intershop also offers connectors to other composable solutions and IoT out of the box for omni-channel enablement.”
Heather Hershey, Research Director of IDC's worldwide digital commerce program
2023-2024
Intershop named a Leader in
IDC MarketScape: Worldwide B2B Digital Commerce Applications for Midmarket Growth 2023-2024 Vendor Assessment.
2023-2024
Intershop named a Major Player in IDC MarketScape: Worldwide Enterprise B2B Digital Commerce Applications 2023-2024 Vendor Assessment
"Personalized customer portals and dynamic customer segmentation based on multifaceted data (entry point, browsing intent, search, installed base, previous transactions, and purchase activity) are available out of the box. Intershop has also embraced the generative AI zeitgeist via the inclusion of Intershop Copilot, an AI-powered virtual assistant for business management with a convenient chatlike interface."
Heather Hershey, Research Director of IDC's worldwide digital commerce program
2024
Intershop named a Leader in IDC MarketScape: Worldwide B2C Digital Commerce Platforms for Midmarket Growth 2024 Vendor Assessment
"The average Intershop customer operates six online shops from a single instance of Intershop. Key features include internationalization, prebuilt partner and customer portals, and dynamic configuration of e-commerce channels and applications, enabling seamless REST endpoint determination for each incoming request."
Heather Hershey, Research Director of IDC's worldwide digital commerce program
2024
Intershop named a Leader in IDC MarketScape: Worldwide Enterprise B2C Digital Commerce Platforms Applications 2024 Vendor Assessment
“Intershop is well known in this space, and a robust AI road map has further boosted the company's reputation.”
Heather Hershey, Research Director of IDC's worldwide digital commerce program
2023
2023 Paradigm Combine Report evaluating and scoring B2B e-commerce solutions!
“Intershop Commerce Management is particularly well-suited for enterprise B2B companies looking for a cost-effective, industrial-strength B2B eCommerce solution with especially robust pricing and promotions capabilities that can be customized for particularly complex scenarios.”
Andy Hoar, CEO, Paradigm B2B
2022
2022 Paradigm B2B Combine: Digital Commerce Solutions for B2B
"Organizations should consider Intershop if they need a B2B or B2C platform that can scale for high-traffic and transaction volumes."
2021
Gartner Magic Quadrant for Digital Commerce
"Intershop is best for manufacturing companies that offer customer portals for aftermarket sales and service for heavy industrial equipment."
2020
The Forrester Wave™: B2B Commerce Suites, Q2 2020
Customers said that Intershop Commerce Suite offered market-leading and robust functionality that “really works right out-of-the-box,” and that the system is tuned to “handle complexity well.”
2019
2019 Paradigm B2B Combine: Digital Commerce Solutions for B2B
"Intershop is a best fit for organizations with complex business structures and selling motions that want the flexibility of the platform to meet their needs rather than conforming to the technology."
2018
The Forrester Wave™: B2B Commerce Suites, Q3 2018
"Driven by its comprehensive technology platform, technology innovation, competitive strategy, and high industry impact, Quadrant Knowledge Solutions recognizes Intershop Communications as 2017 Company of the Year in the global Digital Commerce Platforms market."
2017
Quadrant Knowledge Solutions Report: Knowledge Brief
"Intershop is a best fit for brand manufacturers that have complex channel support requirements and need particularly well-developed commerce functionality — especially around order management."
2017
Positioning: Strong Performer
The Forrester Wave™: B2B Commerce Suites For Midsize Organizations, Q3 2017
"Intershop is a best fit for brand manufacturers that have complex channel support requirements, need especially well-developed commerce feature functionality, and are looking for flexibility on global pricing and licensing."
2017
Positioning: Leader
The Forrester Wave™: B2B Commerce Suites, Q1 2017
"Intershop is a best fit for brand manufacturers that have complex channel support requirements, need especially well-developed commerce feature functionality, and are looking for flexibility on global pricing and licensing."
2017
Positioning: Strong Performer
The Forrester Wave™: B2C Commerce Suites, Q1 2017
2016
Positioning: Niche Player
Magic Quadrant for Digital Commerce 2016
2016
Gartner Critical Capabilities for Digital Commerce
“There basically is no other system around offering premium performance faster and more competitively.”
2016
iBusiness, Report 2016
“... Intershop Commerce Suite excels at handling complex B2B commerce scenarios in multibrand, multichannel, multilocation use cases.”
2015
Positioning: Leader
The Forrester Wave™: B2B Commerce Suites, Q2 2015
2015
Positioning: Strong Performer
The Forrester Wave™: B2C Commerce Suites, Q1 2015
With our B2B e-commerce solutions, you can make a breeze for your customers and exceed their expectations.
