Combine your commerce and order management data
in a central solution to reveal what matters, efficiently manage
your processes, and uncover user needs to grow your business.
Support all your business decisions with solid data, available in an instant. Identify best sellers, discover top-performing channels, and track recent orders to improve your processes and customer experience.
See order status and user behavior in real time to spot trends and make valuable adjustments.
Ready-to-use templates, sharable reports, and personalized dashboards give everyone the exact information they need.
Store your data as long as you like and access it on-the-go from all your devices.
Optimize acquisition costs, monitor product sales and so much more.
Gain valuable insights to improve operational efficiency, update workflows, and solve strategic issues.
Collect data from hundreds of different sources. BI Data Hub connects with analytics tools like MS Power BI, Tableau, and Sisense.
Digital solutions provide data about their users: demographic information, details on purchasing behavior, popular features, and more. With business intelligence solutions, you can evaluate this information and make business decisions based on data. That makes business intelligence the central anchor of any digital strategy.
For example, if your data shows that the frequency of repeat orders from a regular customer is declining, this can be a trigger for your sales team to revive the customer relationship. Or, thanks to business intelligence, identify your best sellers in real time from over 50 categories and hundreds of product variants!
Companies are still facing three major problems: Data volumes are increasing in a short period of time, unstructured data is completely worthless, and companies' goals regarding the evaluation and further use of the data are insufficiently defined. Business intelligence is the solution here: statistical formulas and algorithms can be used to recognize patterns in the data and generate new information.
Business intelligence gives you a complete overview of your company's e-commerce performance, but also allows you to drill down to the smallest details. Track the status of individual orders, see which payment methods and products are most popular, and identify your most profitable customers!
What makes Intershop's Business Intelligence Hub so special?
Can e-commerce data predict the churn of customers? Learn more in our blog post!
Make the right decisions with Intershop Business Intelligence. We look forward to hearing from you and showing you how to boost your digital commerce performance!