Intershop Customer Success

Together we achieve more! At Intershop, your success is what it's all about. We implement your ideas and proactively drive improvements for more revenue and happier customers.

Let’s talk about it

These customers already rely on Intershop's Customer Success team

Looking to quickly take your online business to the next level? Our expert team can get started right away and turn your ideas into reality.

Get to know our customers

This is what Customer Success means at Intershop

Our team is available around the clock. We offer a customized experience, from strategy consulting to making new products available. We can optimize your promotions or add new functionality to your online shop! You can trust our:

Technical onboarding
We bring your online shops live in your focus countries and markets.

Website management
We keep your store up-to-date and ensure a perfect user experience with a choice of catalogs, promotions or product descriptions.

Increase in turnover
We focus on your goals! Do you value increased sales more? Fewer returns? Customer acquisition? More self-management by your existing customers? No problem.

Single point of contact
We provide you with a dedicated expert for your concerns - no matter what they are. We take care of it.
Personalization of your online shop
If your customers need a very special function in the online portal which is not available by default, we will take care of it in a competent and experienced way. Our project management and development will make you savings on your personnel and training.
Code review
Our staff provides optimization and quality assurance to your existing platform: from infrastructure analysis and configuration management to detailed analysis of software enhancements.