We enable manufacturers to be found via digital catalogs to reach new customers. Digitalization enables manufacturers to sell even high-priced, configurable products like machines and parts for customization online.
“Our extensive online portal is crucial to achieving our long-term growth strategy and meeting our expectations for excellent customer service.”
“The Intershop Commerce Platform convinced us with a variety of standard functions as well as a high degree of scalability.”
“Specialist retailers now research and order their required products at a time that they choose themselves. This is how we increase customer satisfaction.”
With 300+ B2B customers worldwide, Intershop has the knowledge and experience to help you digitally transform and optimize your manufacturing business. Our cloud-based e-commerce platform for manufacturing is a proven, future-ready foundation for companies who want to reach their full potential.
B2B e-commerce with CPQ functionality enables manufacturers to offer more sustainable product variants and keep an eye on reducing waste.
Predictive maintenance is changing the spare parts business. Machines automatically order the parts they need from the supplier. This means that spare parts can be kept in stock just as needed.
A customer portal or the associated app can integrate not only the consumables or wear parts of the system, but also the contractually specified local service partners, as we as all service orders that have been placed. Employees can thus directly initiate and accept deliveries or contact technicians to arrange a maintenance appointment.
Digital after-sales is perfect for bringing further deals on new and complementary products into play, or for offering own services. This provides manufacturers with a further, permanent income channel even after the actual product sale.
Do you want to strengthen your digital sales channel and exceed the expectations of your demanding customers with excellent services? Migrating to a powerful e-commerce platform is the logical next step on your growth path! Based on the know-how and project experience of 30 years of B2B online commerce, we have compiled information on replatforming for you in this guide that is all-encompassing. Click through our videos, whitepapers and best practices to finally tap the full potential of online commerce!
When it comes to choosing the best e-commerce platform for manufacturers, there are several options to consider. However, Intershop's e-commerce platform for manufacturers stands out for its robust features and capabilities designed specifically for the unique needs of manufacturers. Intershop provides a flexible, scalable, and customizable platform that enables manufacturers to optimize their online sales channels and enhance the customer experience. With Intershop, manufacturers can benefit from features such as real-time inventory management, personalized pricing and promotions, and seamless integration with existing ERP and CRM systems. Overall, Intershop is an excellent choice for manufacturers looking to drive revenue growth and accelerate their digital transformation journey.
The world of e-commerce is constantly changing. There are always new trends and technologies that manufacturers and manufacturing companies can leverage to optimize their online sales channels and meet the expectations of their increasingly demanding B2B customers. These are some of the key trends that will shape B2B commerce in the coming years:
Learn more about how manufacturers and manufacturing companies can benefit from the latest trends in e-commerce, download our free Digital Trends Report: "B2B e-commerce in 2024: A brave new world"!
Digital transformation in Industry 4.0 revolutionizes manufacturing by integrating advanced technologies like IoT, AI, and automation. This transformation impacts e-commerce for manufacturers by enabling streamlined processes, personalized customer experiences, and enhanced operational efficiency. To gain deeper insights, delve into our comprehensive blog post: Accelerating digital transformation and optimized customer experiences in Industry 4.0 .
Intershop is the leading choice for the world’s most successful B2B organizations. Get in touch with one of our specialists or book a demo to find out why.