Digital excellence for maximum customer focus
A customer portal is more than just a webshop for business customers: It maps the entire customer lifecycle of buyers and thus improves the loyalty to your brand. Individual product information, supplementary services as well as the history of communication: Focus on the needs of your customers!
How to score points with business customers with a customer portal:
Digital added value: Product information, manuals and brochures as well as details on accounts and orders are available round the clock.
Collaborative ordering: Business customers can simple manage and coordinate complex purchasing processes with different approvers, budgets and cost centers online.
Consulting: Since your sales team is not longer stuck in routine activities, your customers benefit from better, more personal consulting in the decision-making process.