Make it easier for business buyers to do their jobs and reap huge benefits by taking a personal, service-driven approach with customer portals.
“Intershop helps Trumpf to master the digital challenge of customized customer portals”
As products become increasingly complex, customers need more detailed information to support their buying decisions. Customer portals offer each and every customer an intelligent, personalized e-commerce experience that facilitates purchases across the entire customer life cycle.
Customer portals make it easier for buyers and sales staff to successfully do their jobs by offering four superpowers:
Give buyers the ability to manage their data, products, service agreements, workflows, and cost center budgets. Enable easy reordering and quote creation, and access to e-learning content.
Offer and promote product-specific services, consumables, and spare parts targeted to their needs.
Digitalized sales processes
Transfer routine tasks to online channels and give your sales team intelligent insights to help them better serve customers.
Innovative digital services
Tailor your offers and drive sales of consumables, predictive maintenance, and services using data from your IoT-enabled machines and devices.
"Intershop is best for manufacturing companies that offer customer portals for aftermarket sales and service for heavy industrial equipment.”