Create seamless shopping experiences, from production to delivery

Order management is a complex process! Connect your
warehouses, suppliers, distributors, and more to meet all
your customer needs and optimize every step of the way.

order management from production to delivery
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Manage all stages in your product supply chain, from inventory to payments

Everything is multi-channel now - and that includes your ordering processes! Intershop Order Management (OMS) intelligently connects every piece of the puzzle, for smoother shipping and fulfillment, and more satisfied customers.

Address customer needs

Manage your stock in real-time to get products to customers in the most efficient way possible.

Optimize fulfillment & shipping

Integrate e-commerce functionality and improve your order flow to streamline your most essential order processes.

Make shopping easier

Help buyers achieve their goals faster with improved order, check-out, and payment journeys, as well as automated returns.

Deliver exceptional service

Impress returning customers across all channels with personalized offers and experiences based on their order history.

Transparency and convenience -- for you and your customers

Looking for a better way to manage complicated ordering processes? Want a solution that works just as well for a small order or 5,000 parts? Sick of sending rescheduled deliveries and chasing payments? Intershop Order Management (OMS) takes the hassle out of all your ordering and fulfillment challenges.

Inventory overview

See what’s available across all your channels and easily reroute orders depending on stock.

Complete transparency

Access real-time order, payment, and shipping information for any customer, on any channel, on any device.

Payment & billing management

Automated approval, payment, and credit processes for all your customers, plus easy integration with different payment services.

Quick returns

Automated interaction between all the platforms and parties involved in the return process.

Invisible efficiency

Coordinates processing rules, shipping preferences, and other details behind the scenes for a superior customer experience.

Trouble-free integrations

Huge selection of available APIs to connect all your crucial information, from service requests to payments.

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Want to take control of all your ordering processes?

Intershop is the leading choice for the world’s most successful B2B organizations. Get in touch with one of our specialists or book a demo to find out why.

Octavio Perales
Octavio Perales
Director of Digital Solutions Phone