Create seamless shopping experiences, from production to delivery
Order management is a complex process! Connect your
warehouses, suppliers, distributors, and more to meet all
your customer needs and optimize every step of the way.
Transparency and convenience -- for you and your customers
Looking for a better way to manage complicated ordering processes? Want a solution that works just as well for a small order or 5,000 parts? Sick of sending rescheduled deliveries and chasing payments? Intershop Order Management (OMS) takes the hassle out of all your ordering and fulfillment challenges.
Inventory overview
See what’s available across all your channels and easily reroute orders depending on stock.
Complete transparency
Access real-time order, payment, and shipping information for any customer, on any channel, on any device.
Payment & billing management
Automated approval, payment, and credit processes for all your customers, plus easy integration with different payment services.
Quick returns
Automated interaction between all the platforms and parties involved in the return process.
Invisible efficiency
Coordinates processing rules, shipping preferences, and other details behind the scenes for a superior customer experience.
Trouble-free integrations
Huge selection of available APIs to connect all your crucial information, from service requests to payments.
Order Management: The Key to a seamless omnichannel customer experience
Providing products on a website makes purchase processes easy. But receiving an “out-of-stock" information right after you hit the “buy” button not only ends in customers not returning but starts a chain of processes that will cost you a lot of money.
Want to take control of all your ordering processes?
Intershop is the leading choice for the world’s most successful B2B organizations. Get in touch with one of our specialists or book a demo to find out why.
