Create seamless shopping experiences, from production to delivery

Order management is a complex process! Connect your
warehouses, suppliers, distributors, and more to meet all
your customer needs and optimize every step of the way.

order management from production to delivery
order management

Manage all stages in your product supply chain, from inventory to payments

Everything is multi-channel now - and that includes your ordering processes! Intershop Order Management System (OMS) intelligently connects every piece of the puzzle, for smoother shipping and fulfillment, and more satisfied customers.

01 Simplify order processes

Increase customer satisfaction with seamless ordering, checkout, and payment journeys.

02 Optimize fulfillment

Deliver your products from different warehouses or via service providers - when and where your customers want them.

03 Integrate business partners

Seamlessly integrate suppliers, distributors or marketplaces - no matter what your supply chain looks like.

04 Provide transparent information

Provide real-time insights into order status, returns, order history, invoices and more.

Transparency and convenience -- for you and your customers

Looking for a better way to manage complicated ordering processes? Want a solution that works just as well for a small order or 5,000 parts? Sick of sending rescheduled deliveries and chasing payments? Intershop Order Management System (OMS) takes the hassle out of all your ordering and fulfillment challenges.

Inventory overview

See what’s available across all your channels and easily reroute orders depending on stock.

Complete transparency

Access real-time order, payment, and shipping information for any customer, on any channel, on any device.

Payment & billing management

Automated approval, payment, and credit processes for all your customers, plus easy integration with different payment services.

Quick returns

Automated interaction between all the platforms and parties involved in the return process.

Invisible efficiency

Coordinates processing rules, shipping preferences, and other details behind the scenes for a superior customer experience.

Trouble-free integrations

Huge selection of available APIs to connect all your crucial information, from service requests to payments.

Order Management System: Your key to a seamless omnichannel customer experience

Providing products on a website makes purchase processes easy. But receiving an “out-of-stock" information right after you hit the “buy” button not only ends in customers not returning but starts a chain of processes that will cost you a lot of money.

"A powerful order management system is a game changer for your supply chain. It will smoothen your ordering and fulfilment processes, provide enterprise-wide inventory visibility, optimize your returns management and thus boost customer satisfaction."

Gerrit Enthoven Director Sales EMEA
Platform-Capabilities
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Want to take control of all your ordering processes?

Leading B2B companies rely on Intershop Order Management to streamline their ordering processes and provide a consistent buying experience for their customers. Contact me to learn more!

Octavio Perales
YOUR CONTACT Octavio Perales Vice President of Delivery North America Phone