Intershop Commerce-as-a-Service - Arrange an online demo now and jumpstart your digital commerce!

Software-as-a-service e-commerce: Managed success by Intershop

Eliminate the hassle and stress of managing and operating your own e-commerce environment. Commerce-as-a-Service is the perfect fit for all companies that want to achieve success in e-commerce quickly, want agility and low-risk without having to build up their own resources. Learn more about the added value for your customers, partners, and employees in our CaaS brochure.

Commerce-as-a-Service – Price Packages

Ideal for companies requiring a powerful e-commerce solution to expand their digital business.

Ideal for companies requiring tailored functionality to expand their B2B sales.

Ideal for companies with complex omnichannel sales models or order processes.
Enterprise Options

CaaS individual

Ideal for B2C and B2B companies that need maximum flexibility and individuality for their business. Contact us to find out how we can tailor Commerce-as-a-Service to your individual needs.

Commerce-as-a-Service – Service Lines

Standard

Ideal for companies requiring standard service levels during regular business hours.
  • Included in CaaS Essential, Advanced, and Professional
  • Intershop Commerce Suite updates
  • Installation of updates, patches, and security updates
  • Custom maintenance windows
  • Response time for critical issues: 2 hours
  • Help desk with ticket system (Mon–Fri: 10:00–17:00)
  • Free access to support ticket system and Knowledge Center

Direct

Ideal for companies requiring direct access to our DevOps teams.
  • Intershop Commerce Suite updates
  • Installation of updates, patches, and security updates
  • Custom maintenance windows
  • Response time for critical issues: 60 minutes
  • Telephone help desk (Mon–Fri: 10:00–17:00)
  • Free access to support ticket system and Knowledge Center

Premium

For companies requiring 24x7 support with direct access to our DevOps and proactive services.
  • Intershop Commerce Suite updates
  • Installation of updates, patches, and security updates
  • Custom maintenance windows outside regular business hours
  • Response time for critical issues: 30 minutes
  • Telephone help desk (Mon–Fri: 10:00–17:00)
  • Free access to support ticket system and Knowledge Center
  • 24x7x365 emergency support hotline for critical faults
  • Productive support and DevOps management
Enterprise Options

Individual

Individual functionalities, services, licenses and operating models tailored to your business and requirements.

Start with Intershop now!

Getting started is easy.
Transform your business with your intershop solution in the cloud. Request for a personalized demo!