Intershop Communications AG reports positive result and keeps cloud business on growth track

  • EBIT at EUR 0.6 million in first nine months of 2020 (previous year: EUR -4.6 million)
  • Total revenues climb 4% to EUR 24.3 million (previous year: EUR 23.4 million)
  • Incoming orders for cloud solutions up 95% to EUR 11.3 million; cloud revenues increase by 14% to EUR 5.3 million
  • Net New ARR rise by 24% to EUR 1.6 million

Jena, 22 October 2020 – Intershop Communications AG (ISIN: DE000A254211), a leading independent provider of innovative solutions for omnichannel commerce, increased its consolidated revenues by 4% on the prior year period to EUR 24.3 million in the first nine months of 2020 (previous year: EUR 23.4 million). Earnings before interest and taxes (EBIT) were slightly positive at EUR 0.6 million. Thanks to the reorganization completed last year, which has placed the focus on the cloud business, Intershop made a profitable start to fiscal year 2020 and remained in the profit zone throughout all quarters.

Cloud and subscription revenues rose by a total of 14% to EUR 5.3 million by the end of September (previous year: EUR 4.6 million). Incoming orders for cloud solutions (new and existing customers) amounted to EUR 11.3 million in the first nine months, which represents an increase by 95% (previous year: EUR 5.8 million). Cloud ARR (annual recurring revenues) rose by 30% to EUR 8.4 million (previous year: EUR 6.4 million). Net New ARR (New ARR less ARR for terminations and currency changes) improved by 24% to EUR 1.6 million (previous year: EUR 1.3 million). At EUR 2.7 million, license revenues increased sharply compared to the prior-year period (previous year: EUR 1.3 million). At EUR 6.0 million, maintenance revenues stayed at the prior year level. Only the service segment recorded a 10% decline in revenues to EUR 10.3 million (previous year: EUR 11.4 million). The decline was mainly due to project delays and postponements in the context of the COVID-19 pandemic.

Based on higher revenues and an adjusted cost structure, the gross margin improved by 12 percentage points to 45% in the period under review. Total operating expenses declined by 16% to EUR 10.4 million. Marketing and sales expenses fell by 15% to EUR 5.5 million. R&D expenses were reduced by 24% to EUR 2.7 million. Administrative expenses dropped by 11% to EUR 2.2 million. At the bottom line, earnings before interest and taxes (EBIT) came in at EUR 0.6 million (previous year: EUR -4,6 million). Earnings before interest, taxes, depreciation and amortization (EBITDA) stood at EUR 3.2 million (previous year: EUR -1.5 million). Earnings after taxes amounted to EUR 0.4 million (previous year: EUR -4.8 million).

As of the interim reporting date (30 September 2020), the Group’s total assets amounted to EUR 28.9 million, which represents a 5% increase on year end 2019 (31 December 2019: EUR 27.6 million). The equity ratio remained at a high level of 56% as of the end of September 2020 (31 December 2019: 57%). The company’s non-current liabilities increased to EUR 3.1 million due to the issue of a bond with warrants. The proceeds are to be used for the further expansion of the cloud operations.

Cash and cash equivalents were up by 46% on year end 2019 to EUR 11.3 million. Cash flow from operations improved to EUR 3.4 million in the reporting period, compared to EUR -1.7 million in the previous year. As of the end of September 2020, Intershop employed a total of 298 full-time equivalents worldwide.

“We have seen dynamic growth in the cloud segment in particular in recent months, and our recurring revenues meanwhile represent more than one third of total revenues,” said Dr. Jochen Wiechen, CEO of Intershop Communications AG. “This gives our business model greater stability and planning certainty. In view of our solid financial position, a well-filled new business pipeline and promising market prospects, we look forward to the fourth quarter with optimism.”

Based on the positive nine-month results and the good current business situation, Intershop’s management maintains its forecast for the fiscal year 2020 and continues to expect a slight increase in consolidated revenues. With gross profit and the gross margin to improve slightly, EBIT are expected to be slightly positive.

The interim report for the first nine months of 2020 is available at


About Intershop

Intershop (founded in Germany 1992; Prime Standard: ISHA) enables the world’s leading manufacturers and wholesalers to digitalize, transform, and boost their businesses. Our e-commerce platform and cloud-based technology give B2B companies the power to establish and expand their digital presence, improve customer experience, and increase online revenue. With 30 years experience and a global presence, we help our 300+ clients turn products into profits, customers into business partners, and transactions into lasting relationships.

Intershop is built to boost your business. Learn more at


This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

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Mercedes Zaremba
Mercedes Celine Zaremba Corporate Communications Manager Phone