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ShipSupport.com disrupts maritime market with Intershop cloud-based B2B commerce software platform

  • Digital is changing traditional maritime aftermarket
  • Intershop Commerce Suite selected based on extensive B2B functionalities
  • All spare parts of the leading maritime suppliers on one platform

Jena, Germany, November 28, 2018 – Intershop supports ShipSupport.com, a start-up by Royal IHC, with a digital commerce platform dedicated to deliver high-quality spare parts for dredging- and offshore vessels globally.

ShipSupport is dedicated to supporting their clients and global partners by providing a more efficient way to maximize performance and uptime. A one-stop-online-shop for the maritime industry shipping top quality spare parts anywhere around the world. The commerce software solution is hosted in Microsoft Azure, and additionally to the diverse and complex business processes that are already embedded in the Intershop Commerce Suite, the Product Information Management will take care of the 200.000 - and counting - products.

Dave Vander Heyde, CEO Royal IHC, is quick to respond when asked what sets ShipSupport.com apart from other e-commerce platforms available in the maritime industry: “If we sell a product of which its uptime lasts over the life cycle of the vessel or the piece of equipment, then we have a very happy customer. An open e-commerce platform is something new in our industry and I believe the time has come to move forward.”

Markus Klahn, COO of Intershop reflects: “ShipSupport.com is a corporate start-up with the complexity of a global market leader. This requires a solution that has rich B2B functionality, fast time to market, can start small and has unprecedented scalability. The Intershop Commerce Suite is ideal for such scenarios.”

“Ordering spare parts should be a simple and efficient process, available at all times and accessible anywhere in the world,” says Maaike de Rover, initiatorGeneral Manager and one of the driving forces behind the corporate start-up. She already presented the project’s challenges and success during Intershop’s “Raise the Bar” event and at B2B Online which takes place at November 28 and 29 in Amsterdam.

This project was implemented by Intershop’s Partner of the Year 2018, Evident.

About ShipSupport

ShipSupport is a Netherlands-based corporate startup, powered by Royal IHC and supported by a global network of partners. For centuries, Royal IHC has been gathering knowledge and creating a powerful group of trusted associates. Now these efforts have resulted in a new kind of business founded on transparency and long-lasting collaborations.

ShipSupport isn’t just an e-commerce platform to order spare parts and services, but an online hub where like-minded individuals can share their knowledge, experience and help each other to get the best out of their vessels and equipment.

For more information about ShipSupport, please visit www.shipsupport.com 

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About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations

Heide Rausch
Head of Corporate Communication