Fast track to launching B2B customer experiences that convert

Roll out and update engaging buying experiences in record time
— with native B2B features built in from the start.

Quick time to market through faster development

Launch MVPs and storefronts in a flash with Intershop’s native CMS and open-source, responsive frontend.
Pre-connected with all core commerce functions, you can go live faster and with less implementation cost.

Launch storefronts faster with an easy-to-manage, native CMS and open-source PWA frontend
Slash bounce rate and boost conversions with stellar frontend performance and accessibility
Drive aftersales revenue by integrating your data and services in a personalized customer experience

Key capabilities

Creating B2B buyer experiences is easier with Intershop. Start with ready-to-use, designed-for-B2B features, and extend and customize as you grow with open-source, headless flexibility.

 

Preconnected, powerful capabilities for global B2B commerce

Fine-grained catalog management, ultra-customizable promotions, omnichannel, multi-locale support and more are all pre-integrated and at your fingertips in a native content management system.

Screenshot of Intershop digital experience features with a PWA storefront “Featured Products” section and a widget editor where a B2B merchant configures featured products and carousel settings for the homepage.
Illustration of an Intershop PWA storefront with an overlay highlighting four optimized areas – performance, accessibility, best practices and SEO – symbolizing fast, accessible storefronts compliant with WCAG 2.2 AA.
 

Lightning fast, accessible storefronts

The PWA frontend delivers fast load times, a responsive layout and WCAG 2.2 AA accessibility compliance, lowering bounce rates, reducing barriers to conversion, and assuring all your customers can navigate your shop with ease.

 

Visual editor makes content changes a snap

Empower your content editors to easily edit storefront elements, pages, page structure and promotions using the Design View, a visual editor for the ready-to-use storefront.

Screenshot of the Intershop Content Management Center with a visual editor used to edit the hero slider of a B2B shop homepage, including machine image, text blocks and brand colors.
Screenshot of the Intershop Customer Portal with a personalized B2B customer dashboard and icons for the Discover, Buy, Track and Support steps along the customer journey.
 

Create custom B2B experiences tailored to individual customers

The open-source frontend is built for easy customization. Personalize the experience to logged-in buyers and use customer data to boost aftersales revenues and increase customer lifetime value with upselling and services.

 

Go headless with any CMS or touchpoint

Bring your own CMS or connect with custom touchpoints like voice ordering, digital in-store and more. Integration is easy thanks to the platform’s REST-API-based architecture.

Illustration with stacked, colored modules symbolizing the flexible, modular Intershop Commerce Management platform for fast go-live and future growth.

How businesses are bringing new customer experiences to market faster — with room to grow

Features list

  • Native CMS built for large-scale, global, omni-channel commerce
  • Pre-integrated with powerful B2B commerce functionalities
  • Visual editor makes content changes to storefront simple and intuitive
  • Open-source frontend is easy to adapt and customize
  • Accessible: WCAG 2.2 AA compliant
  • Responsive: Fluid navigation on any device
  • Headless-ready and API-first for easy integration of any CMS, frontend or touchpoint
 

Book a demo and learn how personalized search and recommendation strategies can help you boost revenues, reduce sales lift and win customer loyalty.

Octavio Perales
YOUR CONTACT Octavio Perales Vice President of Delivery North America Phone

Digital Experiences - Frequently asked questions (FAQs)

What are digital experiences with Intershop?

Intershop supports creating digital B2B buying experiences a native CMS, pre-integrated B2B commerce capabilities and a flexible open-source PWA frontend. These toolsy help B2B companies quickly launch, manage and personalize digital storefronts and customer portals across multiple channels.

Who can benefit from Intershop’s native digital experience toolings?

Intershop’s digital experience capabilitiess are designed for B2B companies such as manufacturers, wholesalers and international organizations with complex catalogs, customer-specific pricing, multiple markets or digital self-service requirements which want to launch storefronts or customer portals quickly.

Which B2B commerce capabilities are included?

Intershop’s digital experience tooling, including the native CMS and open-source PWA frontend, is preintegrated with all core platform includes capabilities. This includes for example complex catalog management, customer-specific pricing, promotions, omnichannel commerce, multi-locale support and personalized customer experiences.

Can other systems and technologies and touchpoints be integrated with the Intershop platform for a more custom digital experience?

Yes. The platform follows a headless and API-first approach. Companies can connect their preferred CMS, frontend or digital touchpoint, including customer portals, voice ordering and in-store applications, through REST APIs.

How does Intershop support fast and accessible storefronts?

The responsive PWA frontend is designed for fast loading times, flexible layouts and accessible user experiences. Intershop states that the frontend supports WCAG 2.2 AA requirements; the actual level of conformance depends on the specific implementation, components and content.

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