Intershop Knowledge Agent:
Always-on support for
business users of Intershop
Get expert advice and tips for using the Intershop Commerce Platform, 24/7.
Take the fast lane to platform proficiency
Learn to use the Intershop Commerce Platform in a conversation instead of a documentation deep-dive.
Experienced users can get quick summaries on seldom-used features to make changes faster.
Copilot for Merchants
Key capabilities
Accessing the entire Intershop Knowledge Base, the Intershop Knowledge Agent provides clear and understandable answers to business user questions.
Get help without the wait
The Intershop Knowledge Agent gives you instant answers to your questions about the platform, saving you the effort and wait of filing a support ticket for quick-fix issues.
Find and configure platform features faster
The Intershop Knowledge Agent can tell you where to find exactly the functionalities you’re looking for in the platform, and give you the information you need to set it up for your use case.
Learn from an expert-level,
on-demand guide
New users can learn to use the Intershop platform at their own pace with the Intershop Knowledge Agent. With access to all the collective knowledge in the Intershop Knowledge Base, build your expertise with tailored, easy-to-understand summaries.
Feature list
The conversational platform assistant:
- Uses LLM technology to provide answers to business-user questions about platform features, use and configuration.
- Provides clear, concise summaries from the Intershop Knowledge Base and links to further reading.
- Provided standard with a Copilot for Merchants contract.