New Relic

New Relic provides cloud-native observability for digital commerce environments.
New Relic provides end-to-end, cloud-native observability for digital commerce environments. By connecting application, infrastructure, and user experience data, New Relic delivers a comprehensive view of all Intershop-powered commerce environments and enables faster, more informed responses before issues impact customers. New Relic empowers Intershop users to: Monitor application and digital experience performance with application, browser, and synthetic monitoring Identify and troubleshoot issues faster with distributed tracing, error tracking, and root cause analysis Detect anomalies proactively with AI-powered insights, alerts, and intelligent monitoring Gain full-stack visibility across applications, infrastructure, logs, and connected services Connect technical performance to business outcomes with real-time access to telemetry data, customer experience insights, and business KPIs for both partners and customers
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New Relic
New Relic is a trusted Intershop partner, supporting observability across Intershop’s platform operations and helping customers benefit from more reliable, transparent, and performance-driven commerce experiences. Founded in 2008 and headquartered in San Francisco, New Relic is a global technology company serving organizations across industries and company sizes, from growing digital businesses to large enterprises with complex, distributed technology environments. The New Relic platform brings together data from applications, infrastructure, digital experiences, and other technology components to provide a comprehensive view of system performance. Development, IT, and operations teams can use these insights to identify issues, understand root causes, improve application performance, and proactively maintain reliable digital services. With its focus on full-stack observability and AI-powered insights, New Relic enables businesses to turn complex technical data into actionable information and make more informed decisions about the performance of their digital services.
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Ronni Swialkowski
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