Cognigy.AI takes omnichannel customer communication to a new level: Virtual agents switch seamlessly between voice and chat channels and continuously check the context of the conversation. In this way, service conversations run smoothly and without frustration, regardless of whether customers make contact by telephone, WhatsApp, Alexa or other channels.
A powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.
Explore the power of Cognigy's graphical conversation editor and manage the conversational flow of all your text and voice bots from one convenient location.
Cognigy is an enterprise software provider for Conversational AI automation. Our platform, Cognigy.AI, automates customer and employee communications. Available in on-premises and SaaS environments, Cognigy.AI enables enterprises to have natural language conversations with their users on any channel – webchat, SMS, voice and mobile apps – and in any language.
Cognigy.AI powers intelligent voice and chatbots that communicate consistently and accurately beyond simple FAQ, resulting in reduced contact center costs and increased efficiency while improving user experiences. Cognigy’s worldwide client portfolio includes Daimler, Bosch, Lufthansa, Salzburg AG, and many more.
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