- Offering exceeds last year's analyst evaluations and substantiates strong focus on B2B Commerce
- Awarded medals in 10 out of 12 categories, including five golds
- Particularly strong in Vision & Strategy category
- Customers cited in the report note their appreciation of Intershop’s extensive functionality and strong industry focus
Jena, 28 July 2022 – Andy Hoar, former Forrester Sr. Analyst and one of the world's leading authorities on B2B commerce and strategy, attests to Intershop Commerce Management strong product-related expertise for the third year in a row in his report "The Paradigm B2B Combine" (Enterprise Edition).
In total, Intershop was awarded 10 out of 12 possible medals. Gold was earned in these enterprise categories: Total Cost of Ownership (TCO), Customer Service & Support, Content & Data Management, Promotions Management, and Transaction Management. A particularly strong improvement compared to the previous year was seen in the Vision & Strategy category.
According to Andy Hoar's report, customers attest to Intershop’s Commerce Management cost-effective, "robust" and "feature-rich" functionalities. These include well-engineered product features, flexible pricing, strong workflows & promotions capability, and a strong content management system (CMS). It also recognizes the company’s strong industry focus: "Intershop is particularly well-suited for enterprise B2B companies looking for an industrial strength B2B eCommerce solution capable of handling complex B2B use cases."
The Paradigm B2B Combine Report is a global, independent analyst report. It applies a robust scoring methodology to evaluate all vendors on a scale of one to five across 38 detailed and weighted criteria. Medals are awarded based on composite scores in 12 key categories. Market feedback, obtained directly from vendor partners and clients, gives special weight to the "voice of the customer." This Combine methodology is specifically designed to help B2B decision-makers identify and select the most suitable e-commerce solution for their business.
Markus Klahn, CEO of Intershop: "We are proud to have been recognized in the Paradigm B2B Combine Report for the third time in a row. By winning three additional gold medals and the strong improvement in Vision & Strategy, Intershop Commerce Management once again shows its strengths. The award confirms our global growth and leading role in B2B commerce and fits perfectly into a year full of milestones – the expansion of our commerce platform with AI-powered personalization, the launch of the Intershop Integration Hub and our 30th anniversary as an e-commerce pioneer."
Download a free copy of the report here.