Connect, simplify and automate B2B commerce with the Intershop Commerce Platform
Designed from the ground up for B2B businesses. Boost efficiency in digital sales, unify fragmented buying journeys across self-service and sales-led touchpoints, and improve customer retention — at a lower total cost of ownership.
Make B2B commerce simple — no matter how complex
B2B commerce expertise and best-practice digital sales workflows, designed into a platform and agentic capabilities that deliver ROI from the start, so you can get to building what’s next.
Recognized by customers across industries, year after year
Core commerce capabilities
All-in and still composable, the platform’s core commerce capabilities cover more than just the essentials for digital commerce. Rich B2B capabilities and multi-brand, multi-organization management come standard.
Commerce management capabilities that get you from MVP to innovation faster
Built on deep experience working with global manufacturers, wholesalers, distributors and holding companies, Intershop’s core commerce features are designed around best practices in B2B commerce, getting you to value faster.
Digital experiences that make B2B buying feel effortless
Launch fast with Intershop’s native CMS and open-source PWA frontend, preconnected to our powerful B2B commerce capabilities out-of-the-box, or go headless with your own unique touchpoints.
Agentic AI: Practical and ready to use
Punch above your weight — and team size — with agentic commerce capabilities. Automate away sales busywork, take tasks off the e-commerce team’s workload and increase customer satisfaction with practical AI tools built for real-world commerce use cases.
Copilot for Merchants: Offload heavy-lifting ecommerce tasks
Make data-heavy and repetitive commerce tasks a thing of the past. Manage powerful merchant-side agentic capabilities in one place, like product content enrichment, localization, sales insights and competitive intelligence.
Copilot for Buyers: Boost basket sizes with 24/7 sales assistance
Take your buyer experience to the next level while reducing workload for your sales and service teams. This AI assistant is designed for B2B use, featuring technical product discovery features and aftersales prowess.
Technology that evolves with your business
Whether you’re a manufacturer looking to modernize your buying experience, or a holding company bringing together disparate systems — Intershop’s enterprise-grade infrastructure and hybrid composable architecture meets you where you are and evolves with your changing needs.
Composable & headless architecture gives you room to grow
Don’t get stuck in the middle of the monolith vs. composable debate. With a hybrid approach to composability, you can start with the essentials, keep what works for you today, and swap components as your needs change.
Cloud infrastructure: Manage less, deploy more
Auto-scaling when demand for your shop peaks, built-in governance and security measures and enterprise-grade SLAs mean you spend less resources managing infrastructure, and more time serving customers.
Enterprise-grade security & compliance
Designed for demanding enterprises, the Intershop Commerce Platform is ISO-27001 certified and provides you with the tools to safeguard data, meet regulatory requirements, and make your experiences accessible to all your customers.
Extensions that solve your challenges
Discover functionalities from our technology partners that you can add quickly and easily to customize your commerce experience. From payments to marketing automation, solve your use case faster with existing solutions.
Intershop is at your service
When you work with Intershop, we treat you like part of the team. From product training and onboarding sessions to strategic business insights, our employees and extensive partner network are here to help you achieve your commerce goals.
