DBNext kicks off digital transformation with Intershop Commerce Platform and DSS Partners
- Drive revenue growth and innovation with a multi-site B2B e-commerce platform
- Architecture that can scale to accommodate rapid deployment of additional shops
- One e-commerce platform supports multiple companies selling under different brands
- Advanced integration with various ERP systems
Jena (DE) / Paris (FR), December 3, 2024 - DBNext, the B2B division of the Baelen Group based in France, has undertaken an ambitious digital transformation, streamlining e-commerce on one single platform for new online shops of multiple companies. Right at the heart of it is the Intershop Commerce Platform, implemented by and supplemented with leading expertise provided by DSS Partners, positioning DBNext toward better servicing customers and scaling digital presence.
Introduction to the transformation of DBNext
"This milestone integration empowers each of our companies to compete and grow, equipped with digital tools tailored to their needs," comments Romain Roels, Chief Digital Officer at DBNext. "Intershop's out-of-the-box B2B features, and flexible framework enable us to onboard companies at diverse levels of digital maturity, ease ERP integrations, and ensure continuity across our growing network."
This transformation allows DBNext to onboard two to three companies each year more efficiently, leading to increased customer satisfaction through personalized services. Furthermore, the seamless integration of ERP, CRM, and PIM systems enhances overall operational effectiveness.
The DSS Partners' role
The new digital backbone for DBNext entails integration across ERP, CRM, and PIM-systems to meet each company's particular needs. DSS Partners applied deep knowledge of the B2B e-commerce complexity by implementing a DSS digital accelerator to enable DBNext to reach its ambition with onboarding two to three new companies online on an annual basis. With the successful launch of its first channel and execution of initial tests, DBNext expects increased digital revenue and customer satisfaction from features like automated quotes, personalized product assortment, and punch-out.
Innovation in B2B e-commerce
The partnership of Intershop with DBNext reflects its leading role in innovating B2B e-commerce. "This cooperation with DBNext underlines Intershop's capability to provide scalable and agile digital solutions for complex B2B ecosystems. We're jointly pushing transformative strategies upward in the realm of B2B e-commerce," said Markus Klahn, CEO of Intershop.
About DBNext
Founded in 2018 as part of the Baelen Group, DBNext is a leader in B2B specialized distribution, today counting about 30 companies. With over 550 employees, DBNext strengthens business through improved value-chain management and expanded distribution channels via digital solutions. Learn more at https://www.groupe-baelen.fr.
About DSS Partners
Founded in 2008, DSS Partners is specialized in the implementation of B2B e-commerce platforms, certified Intershop Platinum Partner. With over 130 employees based in US, France and India, DSS is dedicated to providing tailor-made solutions to transform online shopping experiences. As an expert in the Intershop ecosystem, DSS supports companies in the creation and optimization of their digital commerce by integrating advanced technologies, robust features and in-depth sector expertise. Visit https://dss-partners.com/ for more information.
About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISHA) delivers the agentic commerce platform powering digital sales for the hidden champions and global powerhouses of B2B. More than 300 manufacturers, wholesalers, holding companies and business associations worldwide rely on Intershop to connect, simplify, and automate commerce across regions, brands, business models and channels. With their unrelenting B2B focus and platform designed to handle complexity, Intershop helps businesses grow their digital sales revenue, improve customer retention, and make their sales processes more efficient.
Intershop is built to boost your business. Learn more at www.intershop.com.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.
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