Bürklin Elektronik establishes new online shop based on the Intershop Commerce Platform
- Smart Bürklin online shop creates conditions for growth and integration of future digital trends
- Maximum flexibility through customer self-service functions
- Efficient online shop puts customers even more at the centre of attention
Jena, Germany, October 4, 2022 – In order to adapt to the rapidly changing requirements of the market and digitalization, Bürklin Elektronik GmbH & Co. KG decided, after strategic planning, to raise its online shop to a new level and make it even more efficient on the basis of the Intershop Commerce Platform.
The leading distributor in Europe for high-quality electronic components and related services wants to focus even more on its customers with new functions, a clear structure, and a new design. The Smart Bürklin online shop is intended to increase the digital presence and improve the buying experience for customers. Caren Jaeger, Head of E-Commerce at Bürklin Elektronik: "With the new online shop, we have created the conditions for further growth and the integration of future digital trends. After a successful go-live, it is important to continuously optimize and further develop our online shop functionally and technically based on our customer requirements and needs."
In addition to optimizing user-friendliness through fast loading times and a new design for intuitive operation on all end devices, the Intershop Commerce Platform also enabled improved search and filter functions as well as expanded customer self-service functions. The digital customer portal makes all important information available in one central location and offers comprehensive functionalities, so that customers are always flexible and independent. In addition to their order history, they can access the current order status with shipment tracking, maintain their master data themselves and manage their watch lists and order templates.
Peter Dietrich, VP Sales DACH at Intershop: "Especially with extensive product ranges and complex requirements for different sales channels, the state-of-the-art Intershop Commerce Platform can show off all its strengths. With maximum flexibility and performance, Bürklin Elektronik is ideally equipped for future growth."
For more information, you can visit the Bürklin Elektronik website here.
About Intershop
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISHA) delivers the agentic commerce platform powering digital sales for the hidden champions and global powerhouses of B2B. More than 300 manufacturers, wholesalers, holding companies and business associations worldwide rely on Intershop to connect, simplify, and automate commerce across regions, brands, business models and channels. With their unrelenting B2B focus and platform designed to handle complexity, Intershop helps businesses grow their digital sales revenue, improve customer retention, and make their sales processes more efficient.
Intershop is built to boost your business. Learn more at www.intershop.com.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.
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