The Spare Parts Agent supports users in quickly identifying and finding the right spare parts through AI-powered visual and multimodal search, integrated into service and commerce-based applications built on Intershop.
Feature
Description
Visual Spare Parts Search
Identifies matching spare parts based on uploaded or captured images.
Multimodal Input
Supports search via image, text, barcode, and QR code to cover different service scenarios.
Intelligent Recognition
Uses OCR and object recognition to detect part numbers, labels, and visible components in images.
Similar and Alternative Parts
Suggests similar or alternative spare parts to simplify selection and replacement processes.
Mobile Service Support
Enables fast spare parts search for field service, maintenance, and support on mobile devices.
Intershop Integration
Integrates the search function directly into Intershop Copilot for Buyers.