Intern / Working Student Technical Writer (m/f/d)
We are Intershop - We're built to boost your business!
As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into business success stories. Our e-commerce platform offers manufacturers and wholesalers everything they need to digitize and transform their business processes.
If you would like to join the #bestteam and start the revolution of our customer businesses together with the 300 Intershop experts, then apply today!
Your mission
As an intern/working student in the field of technical writing (m/f/d), you will support our product teams in making complex topics easy to understand. You will work closely with our development department and actively contribute to internal and external knowledge sharing. Your content will help users learn about and understand our products more easily – and simultaneously support marketing activities. You are passionate about clear documentation and communicating technical concepts.
Your core tasks:
- Creating and revising technical documentation (e.g., online help, user manuals) based on technical requirements and development documentation
- Editing texts and graphics
- Preparing approvals and publications
- Translating technical content from English to German and, if applicable, into other languages (depending on your skills)
- Preparing content for further use in content marketing (e.g., What’s New)
Your profile
- Degree in Technical Writing, Communication, IT, or a comparable qualification – career changers with a talent for knowledge transfer are also welcome
- Initial experience or a strong affinity for creating technical documentation, ideally in an agile software environment
- Excellent written and spoken English and German skills
- Structured, meticulous, and independent work style with a high level of attention to detail
- Ability to review complex technical content for clarity and quality and provide constructive feedback
- Team-oriented work style
- Advantageous: Experience with single-source publishing tools (e.g., Oxygen XML Editor, DITA)
- Advantageous: Experience in documenting REST APIs (OpenAPI)
- Basic knowledge of HTML, CSS, or Markdown is an advantage
- Experience with Atlassian Confluence is an advantage
- Additional language skills (e.g., French, Spanish) are a plus
Our offer
- The opportunity to learn about and help shape new technologies and e-commerce
- Flexible working hours that fit well with your studies
- A friendly team that will support you and teach you everything you need to know
- Excellent development opportunities in a growing company
- A beautiful new office with a terrace in the heart of Jena
