Our Customers—Intershop Speaks Your Language

Together with Intershop and Moduslink we were able to replatform 12 international online-shops and activated 5 new shops in just 6 months. That speaks for the professionalism of the team and the power of the Intershop commerce platform.

Paula Sweetman
Digital Engagement and eCommerce Manager – Tassimo

After carefully reviewing all market players, we chose Intershop because the functionalities are unique, especially in the B2B segment. What’s more, we always had direct access to the Intershop specialists in Jena – from the decision-making stage all the way through implementation.

Wolf Sternberg
Director of E-Commerce, Papier LIEBL GmbH

Schott AG

Having the right e-commerce solution makes it easier to respond directly to individual customer needs, especially with regard to ordering options and additional functions, which are available in four languages. Our customers can track the status of their order at any time of day, from processing right through to the exact delivery date.

Silvia Gonzalvo
Manager of IT and Sales, Support der SCHOTT-Rohrglas GmbH

Garten XXL
Garten XXL:
Business with Intershop bears fruit
Videocon
Videocon:
Increase of online conversion rate by 50% with Intershop.
Intersport
Intersport:
Germany’s largest alliance of sporting goods retailers decides for Intershop

A1 Telekom Austria AG

Cell phone store

  • special offers for cell phones and a range of voice and data options
  • Multiple integration of backend systems
  • Contract and profile management
  • 8 sites, 3 European countries
A1 Telekom Austria AG

Australia Post

Australia Post acts as much more than just a simple post - it provides logistics, helps companies and consumers with packages, insurance and passport services and provides a national retail distribution network:

  • First release improved australia Post online environment
  • Supports presentation, configuration and sales of travel services
  • Enables cross-selling
  • Changes to the back-of-house system to automatic payment and fulfillment of the travel Service to support products
Australia Post

Axfood Närlivs

B2B solution of a leading Swedish grocery wholesaler

  • Integration of 220+ own and 650+ franchise stores
  • Product price calculation based on customer contracts and campaigns (800mio prices in DB)
  • “My Account” – order statistics, supply data, bonuses, quantity limits, etc.
  • PDA/scanner application for convinient reordering
Axfood Närlivs

Babyone Online GmbH

Baby One is Germany's number one franchise chain for baby and children's products and services.

  • Expected channel conflict is handled throught close integrated and share in the profits
  • Ecom department measures in the market presence and visitor numbers
Babyone Online GmbH

BCM

Prevention Concepts (PreCon) is one of the most successful companies in health promotion.

  • Enfinity Suite was chosen because it covered most customers specialized requirements for backup Integration and internationalization
  • Nubizz GmbH was responsible for the design of the shop owner
  • By individual adjustments and functional Upgrates functions for purchasing and marketing campaigns could be extended
BCM

BITO Lagertechnik

The BITO Storage Systems Bittmann GmbH is an internationally operating manufacturer of storage and workshop facilities, storage technology, systems for the picking as well as boxes and plastic containers.

• Implementation of a PIM-system (Stibo)
• Replacement of the existing E-Commerce-Solution (proprietary development)
• Connector Stibo-Enfinity Suite 6
• Connection to Ariba
• Multi-tenant strategy:
o Realization of  online-shops for each county
o Roll Out plan for 2012: one country/month

BITO Lagertechnik

BMW

  • Multiple languages and currencies for sale of merchandise and accessories
  • Stores combined in one portal for consistent look and feel
  • Consolidation reduces internal process costs
  • Integration of different backend systems
BMW

BMW Group - Mini

  • Multiple languages and currencies for sale of merchandise and accessories
  • Consolidation reduces internal process costs
  • Integration of different backend systems
BMW Group - Mini

Bofrost

Germany’s leading home delivery service for frozen foods

  • Fully automated distribution of customer, catalog, and order data
  • Platform-independent operation
  • 7 countries and 3 languages one one platform with central management of product data, stock information and content
  • Delivery time selection based on vending truck routes
  • Maintenance of recipes and linking to ingredients (products) in the backoffice
Bofrost

Bokus

Integrate store sales with an online service (POS Integration)Bokus is an online store with a limited number of titles (www.bokus.com). Akademibokhandeln offers books in some 66 physical stores throughout Sweden.

  • POS integration
  • 6 million titles in stock
  • Service increases customer satisfaction and service offer
Bokus

Bosch

Strategic E-store platform

  • Standardized, durable, and quick to deploy content can be adapted flexibly for each individual country
  • Significant decrease of IT costs after implementation
Bosch

Bosch Rexroth AG

Bosch Rexroth implements consistent global online store with Intershop

  • Exports industrial engineering products to more than 80 countries woldwide 
  • Challenge was to create a single, international online store that was both easy to use and consistent in design woldwide
  • Clear and simple presentation of products
  • New functions helf Bosch as well as customers
Bosch Rexroth AG

Bouwmaat Nederland BV

  • E-Commerce strategy, UX-design & Implementation
  • Order process integrated with Microsoft Dynamics ERP and external WMS
  • 24 hour delivery everywhere in the Netherlands
  • Click and collect from 46 stores accross the country
Bouwmaat Nederland BV

Brightstar

  • Extended reporting functions for business users
  • Integration of existing call centers
  • Enhanced B2B order management functions with approval processes
  • Connection to fulfillment system
  • Simplified product configuration for mobile phone plans and bundled items
Brightstar

Bugaboo International BV

Bugaboo is a Dutch design company and develops and manufactures products for mobility:

  • First European Onine -Shop, then the store will be rolled out to regions in Asia and the US
  • Intershop replaces the current Liferay Portal and the Order Wave order management platform
Bugaboo International BV

Calumet Photographic GmbH

Leading global provider of professional photographic equipment and services worldwide professional partnership for the multi-language shopping platform in US and EMEA

  • B2B and B2C scenarios
  • The objective is to stabilize the backend and speed up the time-to-market by using campaign and promotion tools very easily on their transaction platform
  • Local webshops on a global platform with high performance hosting in the datacenter of Amazon in US and Ireland
Calumet Photographic GmbH

Chamilia

Chamilia is one of the fastest growing personalized jewelry brand in the world, creating extraordinary, innovative jewelry for women with an eye for fashion:

• Jewelry configurator letting women personalize every design to reflect their own lives and styles
• Focus on Social Commerce via blog integration
• Shop in three languages and in seven countries

Chamilia

Connect Furniture

Australia’s No 1 furniture site, with hundreds of furniture stores and 19,000+ products

Connect Furniture

Cosmox

Cosmox, started in 2006, and is a fast growing online Multimedia store with a range of over 750,000 products in the field of books, cd’s, dvd’s, games, audio-books and vinyl records, with more than 100 attributes

  • Selling both physical products and e-books as digital downloads
  • Easy adjustment of content, design and functionalities
Cosmox

Daimler AG

Worldwide Platform for Daimler AG Brands

  • 32 sites, 31 countries, 19 languages
  • Three-tier sales model, from headquarters to country to local dealer
  • Vehicle configuration and virtual test drive
  • Content management and content-sharing functions across the platform
Daimler AG

Deutsche Telekom

Germany’s leading ICT provider

  • Quad play (landline, Internet, cell phone, and IPTV)
  • Management of contracts and lines with extensive customerself-service
  • Integration into existing IT infrastructure comprising over 100 systems
Deutsche Telekom

Dräger Medical GmbH

Central E-Commerce platform for different markets and industries. International leader in the fields of medical and safety technology.

  • Increased basket value by providing user ratings and comments
  • Significant reducing of order entry and processing errors
  • Increased quality of delivery and speed, especially 24/7 for hospitals by integrating SAP
Dräger Medical GmbH

Edeka

Each store can sell online within its catchment area

  • 25 stores live on white-label platform
  • Pick-up in store and Home delivery
  • Optimized pick-lists for online orders
  • Integration of retail ERP for stock information
  • Decision for rollout after the successful evaluation phase
Edeka

Egmont Kids Media Nordic AS

Comprehensive e-commerce solution with modern content management

  • Guided search and navigation
  • Consolidation of existing systems with Intershop’s e-commerce platform
  • Book club functions
Egmont Kids Media Nordic AS

Elkjop Nordic AS

Scandinavia’s leading provider of electronic goods

  • 8 sites, 7 countries, 7 languages
  • Regional variations supported in terms of product offerings and payment options
  • Centralized product guide provides general information about the product range
  • Integration of 300+ stores for stock availability check / store collect and call center for customer service
Elkjop Nordic AS

Erlau AG

Erlau AG was founded in 1828 in Aalen, Germany. It is the world market leader in tire protection chains and a top brand for Open Space Equipment (Outdoor Furniture), outdoor fitness equipment, mobile table beds and Barrier-free Sanitary for the elderly.

  • Integration of interfaces to the SAP system of Erlau
  • Integration of a remote function call (RFC) interface for realtime delivery date request from the SAP system
  • Integration of Computop as payment provider
  • Integration of the Orisa product configurator
  • Integration of a quantity selection feature in the product detail page as well as in the check out with realtime request for the stock from the SAP system of Erlau
  • SolR search
  • Integration of Address Doctor
  • Integration of Bürgel scoring
Erlau AG

EU Bookshop

All EU publications available online

  • 12 million pages of historical publications and 2 million pages of current publications, plus 1,600 new additions every year
  • Integration with 4 different legacy systems
  • Enhanced search functionality
  • 23 languages
EU Bookshop

Fertshed

Incitec Pivot Limited is an Australian multinational corporation that manufactures fertiliser, explosives chemicals, and mining service:

  • The new online portal also allows market-relevant, flexible pricing, including a number of other features to keep online business IPL competition with other global players
  • The design and usability was created, led and driven by Intershop APAC own in-house design team
Fertshed

G-Star RAW C.V.

E-Commerce Solution for Netherland's Fashion Brand

  • B2B site in 19 countries and B2C site in 11 countries
  • Integration of facebook and twitter for product ratings by consumers
  • Guided search and navigation, tag clouds
  • How-to-wear-recommendations supporting individual customer experience
  • Extensive use of multimedia streams promoting brand and image of G-Star Raw
G-Star RAW C.V.

GartenXXL

E-shop for the subsidiary of the Tengelmann group:

  • Especially customer orientation, Accessible Design
  • Very fast Rollout (Project duration: almost 100 man-days)
  • Fast rollout of specialty stores possible
GartenXXL

Gemalto S.A.

Enabling businesses and governments around the world to offer trusted and convenient digital services to billions of individuals.

Gemalto S.A.

Gerhard Rösch GmbH

B2C shop for the traditional linen manufacturer:

  • Intershop Full Service: management of hardware and software, hosting, shop design, call center, credit management
  • Online marketing campaigns in close cooperation with the customer
Gerhard Rösch GmbH

Heine

  • One of Germany’s biggest mail-order specialists
  • Recommendations and page content based on real-time analysis of user behavior and existing rules
  • Product information synchronized with Jelmoli store in Switzerland
Heine

Here - Maps for Life

  • 26 countries, 20 sites, 4 languages
  • Centrally managed e-commerce websites including campaign and marketing management
  • Online tax calculation and reporting
  • Integration of multiple backend systems for order processing
Here - Maps for Life

Hewlett-Packard

  • 17 languages, more than 40 currencies
  • Integration of existing services, such as logistics and fulfillment
  • Complex B2B processes, e.g., price negotiations and volume discounts, available out of the box
  • Comprehensive localization functions to support worldwide rollout
Hewlett-Packard

Home Shopping Europe GmbH

Highlights:

  • Tightly integrated
  • The new design mixes CMS content, business logic and multimedia
  • Functionality seamlessly
  • CMS enabled
  • Development of new structure and content was done in-house at HSE24
  • Performance
  • A new one-shot rendering method computes all parts of a page in one request, independent from page layout
  • Fast paced - Higher granularity allows scheduled changes of site content with full system clock resolution
Home Shopping Europe GmbH

Intersport Multichannel GmbH

  • All shopping channels of Germany’s largest sporting goods retailer alliance are internetworked
  • Uniting online and in-store sales
  • 360° shopping experience
  • Surprisingly good returns rate of less than 35%
Intersport Multichannel GmbH

KPN N.V.

Leading ICT provider in the Netherlands

  • Quad play (landline, Internet, cell phone, and IPTV)
  • Special discounts (e.g., discount on equipment based on daytime temperature in summer)
  • Comprehensive customer self-service functions
  • Full-Service Hosting & Application Management by Intershop
KPN N.V.

Lawrence & Hanson Group

L&H Group is the parent company that operates a number of successful brands in the electrical, industrial, lighting, solar, data communication and safety industries:

  • Leveraging the current systems and infrastructure on site – the Lucene index and three real time proprietary interfaces that manage the 660,000 products available for purchase
  • Time to market – coding commenced in mid-September of 2011 with a beta project finished in mid-December of 2011
  • The entire Mobile project and enhancements to the new system were completed between mid-January and late March 2012
Lawrence & Hanson Group

Lensbest

Specialist mail-order supplier of contact lenses and lens care products

  • Strong customer focus via functionality, such as product advisors and FAQ management
  • Hundreds of thousands of possible variations managed
  • Online Store of the Year in 2006
Lensbest

Linde Material Handling

A leading manufacturer of forklifts and warehouse equipment

  • Extensive back-office functionality and a rich native feature set
  • Out-of-the-box multi-channel capability with centralized management of all channels
  • High-performance and scalability with a sophisticated 3-tier architecture
  • Highly extendible backend integration capability via XML and Web Services
Linde Material Handling

Linen House PTY Ltd.

Launched on the Intershop e-commerce platform via a Software as a Service (SaaS) licensing model

  • simplified user registration, enablement of multiple payment gateways, the leveraging of Australia Post’s eParcel shipping and address validation, AccPac ERP, MailChimp, Solr Search and Google Analytics
  • Responsive Design to support required mobile devices
Linen House PTY Ltd.

Majestic Wine Warehouses Ltd.

Advanced geographic mapping techniques

  • Real-time stock management to see what’s available right now at their local store
  • Deep integration with backend systems
  • Powerful checkout and fulfilment management
  • Centralised management of huge volumes of content
Majestic Wine Warehouses Ltd.

Merck Millipore

  • 85 countries, 20 languages, with customer-specific presentationand prices
  • Content management and content-sharing functions across the platform
  • Guided searches and form-based searches
  • Authorization processes and price negotiations
  • Worldwide blueprint templates enables to roll out new sites within days
Merck Millipore

Mettler Toledo International Inc.

  • Multilingual B2B shop, editorial content maintained in the Intershop CMS
  • Content Management System
  • Dealer integration (“Buy direct“)
  • Cost-efficient by serving B and C customers with comprehensive self-service functionalities
Mettler Toledo International Inc.

Mid Ocean Brands

  • Supplier of business gifts and premiums
  • Intergration of the web2print/digital proofing solution custom by partner
  • Over 400 partner shops using the Intershop B2B2B capabilities
Mid Ocean Brands

Miele & Cie. KG

Miele (pronounced 'MEE-luh - rhymes with Sheila) is a manufacturer of high-end domestic appliances, commercial equipment and fitted kitchens, based in Gütersloh, Germany:

  • There are several technical and functional highlights
  • Another payment interface (Global Collect)
  • Two new fulfillment interfaces (Fiege-PVS, Miele Australia)
  • Non-fashion online shop, what requires other product logic and information
  • Leverage of Lucene search technology for advanced search functionality (accessory finder)
Miele & Cie. KG

Mister Spex

Mister Spex is the biggest online optician in Germany:

  • Their existing implementation isn’t capable to support company growth plans in regards to internationality, scaleability, flexibility or maintainability
  • Intershop has been chosen to build a platform that is able to support current growth plans, i.e. > €200 million turnover
Mister Spex

Mobivia Groupe S.A.

  • 6 brands, 4 areas of expertise
  • 1,150 centers in 11 countries
  • Over 30 new branches opening every year for the last 10 years
Mobivia Groupe S.A.

Music Store Professional GmbH

Online shop for the world's fifth largest mail order company of musical instruments / -Equipment:

• Omni-channel strategy for optimum complementarity of online shop and musical adventure world on site
• Intelligent Promotional Framework
• Comprehensive marketing / merchandising functions for customized targeted promotions and campaigns

Music Store Professional GmbH

Norauto S.A.

• 6 brands, 4 areas of expertise
• 1,150 centers in 11 countries
• Over 30 new branches opening every year for the last 10 years

Norauto S.A.

Otelo S.A.

  • Otelo's French B2B shop, known as 'Web Marchand' and running on Enfinity Suite 6, is a complete relaunch of their old site based on an open source solution
  • Via a convenient category browsing, product search and special customer discounts / promotions, the customer service can be increased
Otelo S.A.

Papier LIEBL

Main reasons for winning were:

  • The capabilities of our platform (especially the B2B functionalities and classification)
  • Direct access to our product specialists in Jena
  • Passion and intention to win Liebl of the whole Intershop team 
  • Excellent performance of our partner Ageto in all workshops
  • Scalable contract structure
Papier LIEBL

Raja Group

The RajaSm @ rt site offer business customers instant online access to a wide range of over 10,000 products meet all business needs of protection, sealing, shipping and packaging:

  • RAJA business on 4 additional distribution channels: catalogs, Internet, telephone and local sales team
  • 17 subsidiaries in 14 countries (France, Austria, Benelux, Czech Republic, Denmark, Germany, Italy, Norway, Poland, Switzerland, Spain and the UK)
  • 15 million catalogs sent each year
  • 25% of orders via websites
Raja Group

Red Bull Mobile

Cell phone store

  • Special offers for cell phones and a range of voice and data options
  • Multiple integration of backend systems
  • Contract and profile management
  • 8 sites, 3 European countries
Red Bull Mobile

Red Wing Shoe Cpmpany Inc.

  • Red Wing’s first e-commerce solution involves more than simply incorporating a shopping cart on a website—
    it led to wide-scale companywide changes with significant associated technology ramifications.
  • Be able to leverage this comprehensive content for multiple purposes (e.g., various offline and multichannel stores).
  • Red Wing partnered with Intershop to help them develop an e-commerce platform that would support their intricate network of stores, dealers, and industrial accounts, as well as reach new customers all around the world.
Red Wing Shoe Cpmpany Inc.

Runnerspoint

Launch of a multi-tenant platform with cross-channel concept

  • Separation of various individual systems and reduction of complexity
  • Flexible marketing functions in multi-channel applications
  • Usage of Intershop CMS and A/B Testing
  • Higher speed for daily business tasks by IT-independent processes
Runnerspoint

Sanoma Magazines Belgium NV

The current e-commerce solution (based on SAP CRM) wasn't able to cope with the current requirements of the Sanoma business to quickly respond to new market trends:

  • Increase online turnover
  • Respond quickly to new market trends together with the business
  • Flexible and efficient management of the e-commerce application
  • International scalability
Sanoma Magazines Belgium NV

Schott AG

Complex B2B portal in four languages

  • Sale of standard, customer-specific, and configurable products
  • Integration into SAP ERP system
  • Display of current order status
  • Combination of deliveries and special item lists
Schott AG

SONEPAR France Interservices SAS

Introduction of a buying platform for SMB and enterprise customers.

  • Serving 15k+ SMB and 40 enterprise customers (punch-out) for B2B/ B2B2X with several self-service functions
  • Comprehensive Searchandising and personalization capabilities
  • Integration of Movex M3 and bespoke AS400 ERP systems via custom service layer based on Intershop technology
SONEPAR France Interservices SAS

SportScheck GmbH & Co. KG

One of Germany´s biggest retailer of sports equipment

  • SportScheck Online Shop and Mobile Shop
  • Greenfield approach to the realization of a multi-site application in several countries with Mobile App and Store
  • Multi-channel strategy with store integration
SportScheck GmbH & Co. KG

Stadium Sweden AB

Online sales channel of Scandinavia’s biggest provider of sports and outdoor goods

  • Increased sales thanks to optimized merchandising functions
  • Multi-site concept, multiple countries and themed stores on a single platform
  • Products presented and sold online and offline
Stadium Sweden AB

Styrolution Group GmbH

  • New B2B platform for 3 regions (EMEA, Asia, Americas) in 7 languages
  • Integration of B2B features
  • Buying Organizations
  • Customer-specific product data (own sku and name)
  • Requisitions templates
  • Approval process for orders
  • Integrations into SAP, Sharepoint, OpenLDAP and Liferay in 4 month project
  • Simple self-service order workflows including order templates and CSV import for simplified ordering
Styrolution Group GmbH

Sunrise Communications AG

  • Integration of about 70 content applications
  • Integration of different backend systems for line check, ordering and address check via an enterprise service bus
  • Product import from different systems (SAP, ProdCat)
  • Integration of Web Trends
  • Use of URL rewriting feature
Sunrise Communications AG

Swarovski Crystal Online AG

Provider of premium crystal, jewelry, and fashion products

  • Multiple languages and currencies
  • With various sites in Europe, America, and Asia
  • Integration of Crystal Society with special catalogs and offers for closed user groups
Swarovski Crystal Online AG

Tassimo

  • Online Business Management Services 13 country channels (transactional)
  • 6 country channels (non-transactional) Interfaces to several third party systems
Tassimo

Tengelmann E-Stores GmbH (Plus.de)

  • Transformation from multi-channel supermarket to online pure player
  • CMS via Intershop platform
  • Intershop for supplier integration – central hub for product and order information
  • Deal-of-the-day and integration multiple price search engines
  • Call center interface



Tengelmann E-Stores GmbH (Plus.de)

TomTom

World’s biggest provider of navigation solutions, offering hardware, maps, and services

  • 24 countries, 13 languages
  • Intershop is integrated into the existing CMS
  • Integration into desktop application “TomTom Home” for direct purchase of map data and other services
TomTom

Universal

Intershop as foundation for their bread-and-butter business, focus on customer orientation and centricity

  • A/B-Testing to optimize all shop aspects
  • 5,6% increase of conversion for search, 15% increase for cross selling
  • Usage of free IT budgets for marketing
  • Rollout of multiple brands based on blueprint template (Quelle, Im Walking, Universal, Ackermann
Universal

Van De Velde NV

  • Central e-commerce platform for all luxury lingery brands
  • Focus on a rollout across all its retail brands at reduced costs of administration
  • Access this virtual shopping world from both classical desktop PCs, as well as mobile devices
  • Unify its online commerce systems
  • Provide customers with the highest quality experience both on- and offline
Van De Velde NV

Vattenfall

Swedish Online-Shop of Vattenfall:

  • Full-Service Client on Intershop 7 SaaS-Platform
  • Intershop services extend via our partner network into the market
  • Is one of Europe's largest generators of electricity and the largest producer of heat
  • Provider of sustainable energy and smart energy products
Vattenfall

VF Corporation

  • An $11 billion apparel and footwear powerhouse, with an incredibly diverse, international portfolio of brands (Lee Jeans, Wrangler, JanSport etc.) and products
  • The first retail B2B dealer system for VF Corporation in APAC
  • Intershop 7.3 plus B2B mobile application
VF Corporation

Videocon

Indian consumer electronics giant Videocon Industries Ltd. has launched a new online and TV shopping channel

  • Increases conversion rate by 50% and customer satisfaction by 20%
  • Connect and integrate the diverse channels, improve the shopping experience and greatly boost site
  • Performance, including handling sudden spikes in traffic during promotions
Videocon

Vinomonopolet

Norway’s most advanced multi-channel retail solution

  • E-commerce platform with content management system
  • Guided search and navigation
  • Highly user-oriented solution with 50 percent conversion rate
Vinomonopolet

Williams Lea

A state-of-the-art web-based E-Commerce supply-chain solution

  • The creation of Immedia, a single platform delivering all types of procurement activity
  • Huge cost savings
  • Enhanced levels of supplier and customer service and an increase in administrative efficiency
  • Increased accuracy in business decision making
  • Streamlining administrative processes between Head Office and client sites
Williams Lea

Würth

New commerce platform to enable the complete group to leverage online business.

  • Integration of all sales channels and touch points for 360° service
  • Interfaces for direct procurement integration of large accounts
  • Complex pricing and discount rules via SAP integration
  • First roullout for FR in only 3 month
Würth

Xerox

E-Commerce solution for worldwide business technology.

  • 8 countries, 6 languages
  • Configurable, adaptable platform
  • One-page checkout
  • Product registration by end customer for simplified accessories search
  • Optimized URLs for organic searches
  • Multilevel navigation
Xerox