We enable manufacturers to be found via digital catalogs to reach new customers. Digitalization enables manufacturers to sell even high-priced, configurable products like machines and parts for customization online.
“Specialist retailers now research and order their required products at a time that they choose themselves. This is how we increase customer satisfaction.”
With 300+ B2B customers worldwide, Intershop has the knowledge and experience to help you digitally transform and optimize your manufacturing business. Our cloud-based e-commerce platform is a proven, future-ready foundation for companies who want to reach their full potential.
B2B e-commerce with CPQ functionality enables manufacturers to offer more sustainable product variants and keep an eye on reducing waste.
Predictive maintenance is changing the spare parts business. Machines automatically order the parts they need from the suppplier. This means that spare parts can be kept in stock just as needed.
A customer portal or the associated app can integrate not only the consumables or wear parts of the system, but also the contractually specified local service partners, as we as all service orders that have been placed. Employees can thus directly initiate and accept deliveries or contact technicians to arrange a maintenance appointment.
Digitaler after-sales is perfect for bringing further deals on new and complementary products into play, or for offering own services. This provides manufacturers with a further, permanent income channel even after the actual product sale.
Intershop is the leading choice for the world’s most successful B2B organizations. Get in touch with one of our specialists or book a demo to find out why.