Customer Success Customer Success

(Junior) Online Business Manager/ eCommerce Manager (m/f/d)

Jena Junior

We are Intershop - We're built to boost your business!

As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into business success stories. Our e-commerce platform offers manufacturers and wholesalers everything they need to digitize and transform their business processes.

If you would like to join the #bestteam and start the revolution of our customer businesses together with the 300 Intershop experts, then apply today!

Your mission

Would you like to get into the eCommerce business or have you already gained some experience in this area? Would you like to contribute your communication skills to varied, agile projects for international customers? Then Intershop is the right place for you as a (Junior) Online Business Manager/ eCommerce Manager (m/f/d). Of course, you will first get to know our Intershop platform and after a short time you will be able to implement our customers' individual requests. A committed team with a lot of competence is at your side and will teach you the possibilities of the technology and our processes.

  • You are the main contact for existing customers and partners
  • You coordinate the optimization measures for the further development of our customers' eCommerce business
  • You prepare technical and conceptual customer requirements for the requirements engineering and development team
  • You have an overview of all relevant shop processes of your customer and ensure that everything runs smoothly
  • As soon as you are ready, you train your customers in the use of the Intershop eCommerce software and support them in maintaining shop content, product and catalog data
  • You work closely with our project management team in the context of customer setup projects

Your profile

  • You are a talented coordinator and always keep track of things, even with complex tasks
  • Your binding demeanor towards customers and partners helps you to convey even complex issues in a user-friendly manner
  • You are characterized by teamwork, high commitment and reliability
  • You work independently, structured and goal-oriented
  • You have good to very good knowledge of spoken and written English
If you also have a degree in eCommerce or a comparable field or are a career changer with an affinity for eCommerce, we look forward to receiving your application!

What we offer...

challenging tasks
Varied and challenging tasks:

With more than 300 customers, a global network of partners and an international team, you won't get bored easily.

Personal and professional development:

From table football to training, coffee to coaching—Intershop is the place to grow.

Work in other countries and on international projects:

San Francisco, Jena, Melbourne: the world of e-commerce is truly global. You’ll find us wherever our expertise is needed—and wherever you want to work.

A motivated and highly qualified team:

We value results. Our 300-strong staff shares a single goal: to be the best—together. You can only benefit from our 25+ years of e-commerce experience.

Flat hierarchies and an open business culture:

We need strong personalities, not cubicle clones. Our senior staff members see themselves as coaches, not captains. We  set the course for the future together.

Cutting-edge technologies and market-leading products:

Our products and services are the backbone of modern online commerce. Be a part of our story!

We are looking forward to your application! By the way, if you do not yet meet all the criteria, just talk to me, we will surely find a way together.

Lisa Briesner
Your contact Lisa Briesner Manager Human Resources Phone

Apply now!

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