Vanderlande Industries Holding B.V.
Vanderlande Industries boosts international growth with digital spare parts commerce platform.
Vanderlande focuses on the needs of its global customers. That's why the company launched its first online store back in 2015 to simplify ordering processes and improve the customer experience. To further accelerate the growth of its important after-sales business, Vanderlande opted for a comprehensive replatforming initiative. At the core of the new global B2B online store for spare parts is the Intershop Commerce Platform.
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
https://www.vanderlande.com/1.8
billion euros turnover in FY 2021
7500
employees
> 600
airports worldwide have Vanderlande’s baggage handling systems in use
- Replatform to strengthen global e-commerce channel and accelerate spare parts business growth
- Optimize customer experience and increase customer retention
- Implement a future-proof platform that provides customers insights in their own installed base
- Global spare parts platform – based on the highly scalable Intershop Commerce Platform – offers customers worldwide approximately 200,000 different items
- My fleet functionality: Customers see only those spare parts that match their installed base which leads to higher conversions
- Seamless integration with the customer’s IT landscape, e.g. via OCI Punchout solutions that boost purchasing convenience and efficiency
- Massive increase of online sales and customer satisfaction
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