Your Formula for Success in E-Commerce: Commerce-as-a-Service
Eliminate the hassle and stress of managing and operating your own e-commerce environment. Commerce-as-a-Service is the perfect fit for all companies that want to achieve success in e-commerce quickly, want agility and low-risk without having to build up their own resources. Learn more about the added value for your customers, partners, and employees in our CaaS brochure.
Commerce-as-a-Service – Price Packages
- High-availability live and edit environment
- All updates and upgrades
- Support and services
- Synaptic REST API
- Web Content Management
- Product Information Management
- Experience Management
- Commerce Management
- High-availability live and edit environment
- All updates and upgrades
- Support and services
- Synaptic REST API
- Web Content Management
- Product Information Management
- Experience Management
- Commerce Management
- Advanced B2B features
- High-availability live and edit environment
- All updates and upgrades
- Support and services
- Synaptic REST API
- Web Content Management
- Product Information Management
- Experience Management
- Commerce Management
- Advanced B2B features
- Omnichannel Order Management
CaaS individual
Ideal for B2C and B2B companies that need maximum flexibility and individuality for their business. Contact us to find out how we can tailor Commerce-as-a-Service to your individual needs.
Commerce-as-a-Service – Service Lines
Standard
- Included in CaaS Essential, Advanced, and Professional
- Intershop Commerce Suite updates
- Installation of updates, patches, and security updates
- Custom maintenance windows
- Response time for critical issues: 2 hours
- Help desk with ticket system (Mon–Fri: 10:00–17:00)
- Free access to support ticket system and Knowledge Center
Direct
- Intershop Commerce Suite updates
- Installation of updates, patches, and security updates
- Custom maintenance windows
- Response time for critical issues: 60 minutes
- Telephone help desk (Mon–Fri: 10:00–17:00)
- Free access to support ticket system and Knowledge Center
Premium
- Intershop Commerce Suite updates
- Installation of updates, patches, and security updates
- Custom maintenance windows outside regular business hours
- Response time for critical issues: 30 minutes
- Telephone help desk (Mon–Fri: 10:00–17:00)
- Free access to support ticket system and Knowledge Center
- 24x7x365 emergency support hotline for critical faults
- Productive support and DevOps management
Individual
Individual functionalities, services, licenses and operating models tailored to your business and requirements.
Start with Intershop now!
Getting started is easy.
Transform your business with your intershop solution in the cloud. Request for a personalized demo!
