Intershop launches B2B Frontrunners Community

• Community with B2B e-commerce, sales, and marketing professionals from around the world
• Knowledge exchange, innovation, and peer support via monthly virtual sessions and a community portal
• Organized in collaboration with Customer Journey Experts and many Intershop’s business and technology partners

Jena, Germany, May 9, 2023 – With the B2B Frontrunners Community, Intershop brings together e-commerce professionals from around the world to foster innovation and knowledge sharing, as well as continuous learning about commerce, strategic insights, and emerging trends. The initiative was launched in collaboration with Customer Journey Experts and co-founding and co-creating business and technology partners.

B2B Frontrunners is the leading community for professionals in the B2B e-commerce industry. Members have exclusive access to monthly interactive virtual and in-person events, and a community platform that offers resources, wisdom, and peer guidance. With their expertise, Customer Journey Experts, Intershop, and Intershop's partners are committed to keeping community members competitive in the ever-evolving e-commerce landscape.

More information about the community and how to become a member can be found here. The first virtual session will take place on June 20, 2023, on the topic “Empowering B2B growth with data-driven intelligence”.

You can download images of the B2B Frontrunners Community here.

About Customer Journey Experts

We are Customer Journey Experts who help B2B and B2C companies with knowledge, insights, and tools to improve their Customer Journeys and create value. The foundation of our activities is our benchmark model, featuring more than 2000 checkpoints that we use to objectively assess journeys based on real purchases. To keep these 2000 checkpoints up to date, we continuously conduct research on all aspects of customer journeys and customer interactions. The hundreds of purchases we analyze annually in our benchmark assessments provide us with a wealth of practical examples.
We apply our practical and strategic research to offer insights to our clients and create publications. Based on our theoretical models, we consistently look 2 to 5 years ahead, not only outlining today's developments with concrete examples but also, as thought, anticipating the strategic implications. More information can be found at https://www.customerjourneyexperts.com/.