The requirements of a CRM system are particularly high in the automotive supply industry as OEMs are increasingly demanding higher product quality as well as closer cooperation in product development, plus fast, personalized service in the course of request handling. Based on Microsoft Dynamics 365, AutomotiveONE supports specific information and communication requirements in the area of internal and customer-oriented processes for manufacturers and OEMs as well as tier-1 to tier-N suppliers. On the basis of a central account and contact management, users receive the best possible support in their personal fields of responsibility and daily activities.
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