ISO Certification

ISO-Certificate DIN EN ISO 9001:2015
ISO-Certificate DIN EN ISO 9001:2015

Since August 2003 the work of Intershop Customer Support is certified in the DIN EN ISO 9001:2015 standard.

The ISO 9000 family of standards is concerned with "quality management", and what a particular organization does to enhance customer satisfaction by meeting customer requirements and to continually improve its performance in this regard. For more information on ISO 9001, visit the International Organization for Standardization's website.

Intershop Customer Support

Andy Stephan

Director Customer Support

Phone: +49 3641 50-1600