How to reach the Intershop Customer Support
Americas Customer Support Center
Intershop Communications Inc.
25 Lusk Street, Suite 210
San Francisco, CA 94107
Monday-Friday from 8:00 AM to 6:00 PM PST
Since this is an international 800 number, you must dial 011 for access.
Europe Customer Support Center
Intershop Communications AG
07740 Jena, Germany
Monday-Friday from 9:00 to 18:00 CET
This number supports toll-free calls from Austria, Germany, France, Ireland, Italy, Spain, Sweden, Switzerland, and the United Kingdom. Add the necessary pre-dial for an international call to use the toll-free number.
+49 3641 50-1600
+49 3641 50-1009
After Hours Service is available. If you are unable to reach Intershop Customer Support via telephone for After Hours Service, contact our Support Center via e-mail for service.