How to reach the Intershop Customer Support

Americas Customer Support Center

Intershop Communications Inc.
25 Lusk Street, Suite 210
San Francisco, CA 94107

Business Hours:
Monday-Friday from 8:00 AM to 6:00 PM PST

011-800-4SUPPORT (011-800-478-77678)
Since this is an international 800 number, you must dial 011 for access.
415 844-3730

415 844-3800

Europe Customer Support Center

Intershop Communications AG
Intershop Tower
07740 Jena, Germany

Business Hours:
Monday-Friday from 9:00 to 18:00 CET

+800-4SUPPORT (+800-47877678)
This number supports toll-free calls from Austria, Germany, France, Ireland, Italy, Spain, Sweden, Switzerland, and the United Kingdom. Add the necessary pre-dial for an international call to use the toll-free number.
+49 3641 50-1600

+49 3641 50-1009

Both Centers:

After Hours Service is available. If you are unable to reach Intershop Customer Support via telephone for After Hours Service, contact our Support Center via e-mail for service.

Intershop Customer Support

Andy Stephan

Director Customer Support

Phone: +49 3641 50-1600