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Jena, Germany, 12 March 2019 – Kruitbosch is the leading bicycle, accessories and spare parts wholesaler and retail partner for specialist bicycle shops and manufacturer of Cortina and Alpina Bikes. Kruitbosch is replacing their current ordering system with a web shop based on Intershop’s B2B commerce platform. This project will lead to more upselling, a rapidly growing revenue and one of the most valued portals in the industry.
COO Rogier van den Esker: “Everything we do, we do for our customers. Our key values are our commitment, reliability, dynamics and innovation. That will never change. However, the increasing digitalization in B2B demands that we do change the ways in which we interact with our customers. As an innovative company, it was very clear that we wanted to translate our goals for the years to come into a digital roadmap. We asked De Nieuwe Zaak to conduct that process. By organizing dealer workshops, we gained much information about our customers’ needs and wishes. It became clear that their shopping experience needed improvement – and there was Intershop.”
More than just a web shop
Kruitbosch’ new web shop should at least have all the strengths of the previous order system. Rogier van den Esker, “The new system provides excellent customer self-service, customer dashboards, good performance, extensive product information and many more features that lead to more convenience. With this web shop, we can further focus on expanding our leading position in the Netherlands, Belgium, Germany and other European countries. With Intershop Commerce Suite, we automatically benefit from future developments, our various brands are showcased via one platform and its scalability prevents costly replatforming in the future.”
You can read more about the customer and their web shop on our customer detail page.
Kruitbosch is an innovative, family-owned business with 190 employees, founded in 1955 in Zwolle, the Netherlands. With its brands Cortina and Alpina the company sets the trend in lifestyle city bikes for adults and children. Besides these brands, the company supplies more than 23.000 bike parts and accessories. Over 2.500 dealers (physical and online) sell these bikes and accessories to consumers.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is an independent, internationally leading provider of omnichannel commerce solutions. The latter are available as cloud-based commerce-as-a-service solutions or as licensed models and combine the expertise from over 25 years of software development for online commerce. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe more than 300 enterprise customers run Intershop solutions Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.