Intershop Communications AG | Press Release |
Decision-Making Support for Online Sellers – Intershop Takes Part in Major Research Project
- Complex causal relationships within e-commerce explored
- Objective is development of tools for store managers
- Joint research project involving the Institute of Applied Informatics e.V., Leipzig, and the University of Jena
Jena, Germany, February 1, 2011 – For online sellers, assessing the impact of business and technical decisions in complex e-commerce environments represents a crucial challenge. Since the multiple causal relationships involved have far-reaching implications for business-critical KPIs, such as sales and costs, making the fast decisions typically required is fraught with danger. A recently launched research project called SimProgno will examine this problem and explore potential solutions for simulating the impact of decisions. The project is receiving funding from Germany’s Federal Ministry of Education and Research until 2012 as part of the IKT2020 research support program.
The aim of SimProgno is to identify and quantify causal relationships within e-commerce, thereby enabling simulation of decisions in terms of their impact on relevant KPIs. Store managers would gain the ability to “test drive” their decisions in advance and make alternative choices if appropriate. The additional security will be of particular benefit to small and mid-sized businesses with limited online experience and high profitability requirements.
The project partners on the academic side are the Service Science and Technology research group of the Institute of Applied Informatics e.V. (InfAI) and the Chair of Software Technology at the University of Jena. As the business application partner, Intershop Communications AG is contributing its extensive e-commerce and project development experience.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at www.intershop.com.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.