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Consumer survey: Intershop customers have the best online shops in Germany

  • All three first places in the Sport & Fitness category awarded to Intershop customers
  • 35,000 customer opinions were evaluated for the German Online Shop Awards

Jena, Germany, 13 October 2016 – Nine Intershop customers are among the winners of the 2016 German Online Shop Awards. All top three places in the Sport & Fitness category were awarded to brands whose online shop is based on the Intershop platform. The best German online shops were selected following a consumer survey conducted by the German Institute for Service Quality and n-tv, evaluating the opinions of 35,000 customers.

The award-winning online shops based on the Intershop platform are:

Category: Sport & Fitness

First place:

Second place:

Third place:

Category: Non-Chain General Retailers

Third place: HSE24

Category: Garden

Third place: GartenXXL

Category: Shoe Fashion

Second place: I’m walking

Category: Eyewear

First place: Mister Spex

Third place: Lensbest

Category: Food

Third place: Bofrost

The German Online Shop Prize was awarded in September in Berlin. The consumer survey evaluated customer satisfaction with online shops in six areas: value for money, online offer, customer service, Internet presence, shipping and returns as well as ordering and payment options. Other areas taken into consideration were product quality, range of products, quality of telephone support, delivery options, shipping costs, shipping times and returns handling.

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About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is the leading independent provider of omni-channel commerce solutions. Intershop offers high-performance packaged software for internet sales, complemented by all necessary services. Intershop also acts as a business process outsourcing provider, covering all aspects of online retailing up to fulfillment. Around the globe more than 300 enterprise customers, including HP, BMW, Würth, and Deutsche Telekom run Intershop solutions. Intershop is headquartered in Jena, Germany, and has offices in the United States, Europe, Australia, and China. More information about Intershop can be found online at

This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

Intershop Public Relations

Heide Rausch
Head of Corporate Communication