Embracing Digital Transformation: Develop New Channels, Maximize Customer Loyalty

E-Commerce for Manufacturers: Direct Selling and Customer Portals for Your Business Model

Digital transformation is disrupting markets and business models, including those of manufacturers. Traditional sales structures are increasingly incompatible with volatile global markets and growing customer expectations.

By creating their own web store, manufacturers benefit from a major new channel that complements their traditional distribution chain and provides a digital showcase for their brand. A state-of-the-art online store is the ideal platform for brand development, customer advice, service functions, and direct selling—all elegantly and efficiently combined.



Choose reliable Intershop e-commerce and grow your business with the following benefits:

  • Global sales platform for your products and services.
  • Efficient direct selling and resource-efficient access to new target markets.
  • Increased customer loyalty thanks to an exciting and service-oriented customer journey.
  • Huge cost savings through intelligent process automation.
  • Significant increase in margins through reduction in traditional distribution costs.
  • Faster, leaner transaction and processing cycles for customer orders.

Intershop is ideal for brand-name manufacturers who have complex requirements in the area of channel support, who need sophisticated commerce functionality, and who want maximum flexibility when it comes to overall cost and licensing.

The Forrester Wave™: B2B Commerce Suites, Q1 2017

Why Intershop?

Intershop Commerce Suite is more than just an e-commerce system. It’s a complete solution for the manufacturing sector, catering to your products and customers.

We align your online business for maximum productivity and customer value, thereby ensuring profitable growth and securing your market position.

  • 25 years of experience and a 100% success rate in e-commerce projects.
  • In-depth insight into manufacturing processes and requirements.
  • We adopt the philosophy and goals of your market-facing units.
  • We understand the operational and strategic needs of IT departments and CIOs.
  • Our advice and support is carefully geared to your evolving digital maturity.
Our services at a glance

What Intershop Can Do for You

We can digitalize your business model. Our service portfolio includes everything from consulting, planning, and management through to implementation across every stage in your value chain.

  • Transformation and strategy consulting
    Get the fastest possible ROI as well as long-term planning security.
  • Process management
    Professional management of your master and process data.
  • Technology
    We leverage our market-leading commerce solution to drive your digital transformation.
  • Deployment
    Fast and seamless integration into your system environment.
  • Support
    We tailor our support to your needs and resources.
  • Business process outsourcing
    Reduce your workload and create time for what really matters: your core business.