Order Templates Make Ordering Easier for the Purchasing Departments of Your Business Customers

Greater satisfaction for business customers thanks to simpler ordering process

Reduced workload on buyer and seller sides due to seamless workflows

Increased revenue potential through enhanced customer satisfaction

Challenge

The ability to order online quickly and easily is vitally important for customer satisfaction in the B2B sector—and key to the success of your B2B partnerships.

Solution

With the order template function in the Intershop Commerce Suite, you can make it easy for customers to place recurring orders. There is no need for the customer to search for the required product each time and then take it to checkout. Instead, they can simply create an order template that can be adapted as required and used to generate orders directly.

Characteristics

  • Flexible creation of customized order templates
  • Multiple order templates per customer
  • Direct conversion of templates into purchase orders
  • Templates editable before ordering

Modules overview:

Area of application:

Customer Management

Part of these products:
Intershop Commerce Management B2X

Customer Data Management

Manage Sensitive Data Responsibly

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Personalization

Stimulate Buyers with Relevant and Personalized Communications

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Budget & Cost Center Management

More Freedom for Business Customers through Self-Service Management of Cost Centers and Budgets

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Order Templates

Make Ordering Easier for the Purchasing Departments of Your Business Customers

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Contracts

Create Reliable Business Relationships with Fixed Framework Agreements

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Quotes

Negotiate Prices with Individual Business Customers

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After Order Services

Impress Your Customers with Valuable Post-Purchase Services

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