Omni-Channel Services Toolset Get a Faster Return on Your Innovative Business Ideas with Platform-Independent Business Apps

Create USPs with business apps for specific usage scenarios

Fast time-to-market for innovative ideas thanks to low development effort

High flexibility through platform independence and standardized interfaces

Challenge

The digital transformation is changing all types of businesses and creating new opportunities to set yourself apart from the competition. To realize these opportunities, you need to turn new ideas into productive solutions as quickly and efficiently as possible.

Solution

The Omni-Channel Services Toolset forms part of the Intershop Commerce Suite and enables standardized development of platform-independent business apps for specific usage scenarios. Customized business processes can be rolled out quickly across all business units and customer-friendly services made available via all touchpoints.

Characteristics

  • Independent development tool
  • Advanced open-source technologies
  • Based on the Synaptic Commerce API
  • Optimized user interface for all devices
  • Hosting options on popular cloud platforms

Modules overview:

Area of application:

Omni-Channel Management

Part of these products:
Omni-Channel Services Toolset

Responsive Blue Print Store for Web and Mobile

Faster Roll-Out of New Sales Channels and Touchpoints with B2C and B2B Store Templates

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Omni-Channel Services Toolset

Get a Faster Return on Your Innovative Business Ideas with Platform-Independent Business Apps

Learn more

Omni-Channel Order Capture

Accept and Process Orders from Diverse Channels in a Customer-Friendly Way

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Brick and Mortar Store Services

Get Closer to Your Customers through Personalized In-Store Service

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Contact Center

Boost Trust through Professional Customer Service

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Internet of Things

Get the Right System Architecture to Prepare Your Business for the Future

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