Internet of Things Get the Right System Architecture to Prepare Your Business for the Future

Close the information gaps between offline and online commerce

Improve connections between all participants and elements in the commerce process

Open up new opportunities with innovative applications and services


It is amazing to see the new doors that are opening as the digital transformation unfolds. The ongoing merger of the digital and physical worlds is creating a wealth of possibilities for new products and services.


With the Intershop Commerce Suite, you can already start including the Internet of Things in your commerce strategy. The groundbreaking system architecture, designed for maximum standardization of components, services, and interfaces, lets you create innovative applications quickly and efficiently. At Intershop, we call this Synaptic Commerce.


  • System architecture designed for connectivity, sharing, and integration
  • Synaptic Commerce API to connect devices, services, systems, and data sources
  • Application development based on standardized formats, processes, and services
  • Service configuration via user interface
  • Service roll-out across multiple channels and touchpoints

Modules overview:

Area of application:

Omni-Channel Management

Part of these products:
Intershop Commerce Management B2C
Intershop Commerce Management B2X

Responsive Blue Print Store for Web and Mobile

Faster Roll-Out of New Sales Channels and Touchpoints with B2C and B2B Store Templates

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Omni-Channel Services Toolset

Get a Faster Return on Your Innovative Business Ideas with Platform-Independent Business Apps

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Omni-Channel Order Capture

Accept and Process Orders from Diverse Channels in a Customer-Friendly Way

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Brick and Mortar Store Services

Get Closer to Your Customers through Personalized In-Store Service

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Contact Center

Boost Trust through Professional Customer Service

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Internet of Things

Get the Right System Architecture to Prepare Your Business for the Future

Learn more