Cart & Checkout Accelerate Customer Satisfaction through Smoother Transactions

Quick and easy configuration of complex order scenarios

Higher online sales thanks to conversion-optimized order processes

High-performance order process even with complex cart contents

Challenge

From the customer’s point of view, the order process should be fast, intuitive, and smooth. This is key to preventing cart abandonment and increasing your online sales.

Solution

With the Intershop Commerce Suite, you can provide your customers with a range of ordering functions that are specially adapted to the respective device, touchpoint, and purchase scenario. This not only improves the shopping experience, it also increases your conversion rate. The entire order process is made as comfortable as possible—no matter how complex or personalized the product or service.

Characteristics

  • Mini shopping cart
  • Direct order form
  • Shopping cart recovery if order interrupted
  • Shopping cart as PDF with print option
  • Send shopping carts by e-mail
  • Standard and express order process
  • Multiple shipping addresses per order
  • Shipping instructions from customer to seller
  • Store locator and in-store pick-up
  • Multiple payment methods per order
  • Redeeming vouchers and promotional codes
  • Gift packaging and cards
  • Gift certificates
  • Requested delivery date
  • Expandable cart calculation

Modules overview:

Area of application:

Transaction Management

Part of these products:
Intershop Commerce Management B2C
Intershop Commerce Management B2X

Cart & Checkout

Accelerate Customer Satisfaction through Smoother Transactions

Learn more

Payment

Offer the Payment Methods Your Customers Prefer

Learn more

Shipping

Rules-Based Design of Complex Shipping Methods and Logistics Processes

Learn more

Order Orchestration

Manage Order Lifecycles Across Multiple Systems

Learn more

Order Routing and Fulfillment

Fulfill Orders Efficiently via Distributed Warehouse Locations

Learn more

Invoice-to-Cash Management

Coordinate Payment Processes Efficiently

Learn more

Return Management

Process Returns Efficiently for All Channels

Learn more