Brick and Mortar Store Services Get Closer to Your Customers through Personalized In-Store Service
Personal communication with customers through regional contacts
Efficient order processing thanks to connected inventories
Greater customer satisfaction through services, such as in-store pick-up and return
As interfaces between the online and offline worlds, retail stores and parcel collection points are important elements in a customer-focused omni-channel model.
The Intershop Commerce Suite supports the digital transformation of your business by connecting your brick-and-mortar stores with your online sales channels. Offering efficient cross-channel purchase and service options, it provides added value your customers will appreciate. With features such as same-day in-store pick-up, hassle-free returns, and local availability checks, you can keep all your doors wide open for your customers.
- Management of retail stores
- Store finder
- Delivery to stores
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