Forrester's Forum For Customer Experience Professionals EMEA
2014-11-17 – 2014-11-19London, Westminster Bridge Park Plaza
Your customers don’t care about your business model. They expect to find what they want across multiple touch points, defining their own journey. They go for an 'experience' – something that inspires anytime and anywhere. To get noticed and be remembered, you have to transcend the expectations they have today and give your brand followers something new and re-define what’s possible.
At Forrester's Forum For Customer Experience Professionals EMEA Forrester will debut new research that reveals the drivers of customer experience quality — the factors that truly matter to customers.
Don't miss the opportunity to visit Intershop at our booth and attend our workshop session to learn 3 strategies that you can use to start offering tomorrow-like experiences by:
- Unleashing the full potential of omni-channel commerce
- Shedding the ‘business model’ mindset
- Developing die-hard dedication to customer centricity
|Date:||17 November 2014|
|Time:||12:30pm - 13:00pm|
|Place:||Westminster Bridge Park Plaza, London|
|Workshop:||Experience Tomorrow - Everything is possible
|Speaker:||Jochen Moll, Member and Spokesman of the Board of Management, Intershop|
We look forward to seeing you in London,
Your Intershop Team