ORBIS and Intershop enter into partnership: bundled know-how for customer engagement and e-commerce with Microsoft Dynamics 365

Saarbrücken, Jena October 25, 2018 - The internationally active software and business consulting company ORBIS AG and Intershop Communications AG are bundling their expertise in digitization projects through a strategic partnership. The aim of this partnership is to combine the benefits of Microsoft Dynamics 365 in terms of 360-degree customer view and customer interaction, as well as Intershop's e-commerce solution in terms of personalization, proactive customer management, and cross-channel identification of customer preferences based on the latest data.

With this partnership, ORBIS and Intershop are exclusively addressing existing and new customers from the Microsoft environment and will support them in the future with combined expertise in the areas of e-commerce and customer engagement. ORBIS is one of Microsoft's leading business and technology partners in the area of Microsoft Dynamics 365 Customer Engagement. The joint activities focus on the Construction Supplier, Manufacturing, Automotive Supplier and Retail sectors.

The first joint projects with customers such as PERI GmbH, one of the world's largest manufacturers and suppliers of formwork and scaffolding systems, have already been successfully completed. At PERI, ORBIS and Intershop are currently implementing Microsoft Dynamics 365 in conjunction with Intershop's e-commerce solution based on the Microsoft Azure cloud platform.

Markus Klahn, COO at Intershop, comments: "This example exemplifies the synergy between the complementary portfolios of ORBIS and Intershop - especially against the background of an intensive partnership with Microsoft. Joint marketing measures are already underway to quickly leverage this potential." Intershop and ORBIS will have their own stands at Microsoft's German Partner Conference (DPK), currently running in Leipzig from October 23 to 25, 2018, where they present their complementary solutions. The third day (#Impulse18), to which Microsoft customers in particular will be invited, offers an additional platform to present the integrated CRM commerce solution to decision-makers and experts and to convince the audience of the added value of such a pre-integrated system in a lecture. Dr. Jochen Wiechen, CEO at Intershop, explains: "The combination of the solutions with shorter time-to-market and lower costs is highly attractive. The MVP (minimum viable product) concept offers good entry options here. Accordingly, we are already meeting very positive response here at the DPK." Intershop will also be presenting for the first time at the ORBIS Customer Day, which will be held in Saarbrücken on November 21, 2018.

Andreas Schulz, Managing Director at ORBIS Hamburg, is looking forward to the cooperation: "By expanding our portfolio with an established, flexible e-commerce solution, we are offering customers a valuable option for developing online sales into a robust growth driver for their business. Cleverly designed and combined with the Microsoft Dynamics 365 solutions, our customers can generate enormous added value from their digitization projects".


“ORBIS supports medium-sized companies as well as international corporations in the digitization of their business processes: from the joint development of the customer-specific big picture to the practical implementation in the project. The digitization and automation of business processes across the entire value chain ensures the competitiveness of our customers. The deep process know-how and the innovative strength of our 440 employees combined with the expertise of more than 30 years of successful, international project work in various industries make us a competent partner. We rely on the solutions and technologies of our partners SAP and Microsoft, whose portfolios are rounded off by ORBIS solutions. Our focus is on SAP S/4HANA, customer engagement and the implementation of the Smart Factory. On the basis of smart cloud technologies such as machine learning, cognitive services and IoT, we promote our customers' innovative strength in the development of innovative products, services and business models. Our expertise results from more than 2000 customer projects with more than 500 customers in the automotive supply industry, construction supply industry, electrical and electronics industry, mechanical and plant engineering, logistics, metal industry, consumer goods industry, and retail. Longstanding customers include the ZF Group, Hörmann, Hager Group, Rittal, Kraftverkehr Nagel, ArcelorMittal, Montblanc, Bahlsen and Sonepar.”

About Intershop

Intershop (founded in Germany 1992; Prime Standard: ISHA) enables the world’s leading manufacturers and wholesalers to digitalize, transform, and boost their businesses. Our e-commerce platform and cloud-based technology give B2B companies the power to establish and expand their digital presence, improve customer experience, and increase online revenue. With 30 years experience and a global presence, we help our 300+ clients turn products into profits, customers into business partners, and transactions into lasting relationships.

Intershop is built to boost your business. Learn more at www.intershop.com.


This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.

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