Basingstoke, UK, 2 October 2015 – Mister Spex and Intershop have won the eCommerce Award for Excellence 2015 for “Best Health & Beauty eCommerce”. The award was presented during a ceremony in central London on September 30 th.
Now in its seventh year, the eCommerce Awards for Excellence, in association with Chase Paymentech, recognize the very best the industry has to offer from groundbreaking innovations and marketing to customer service excellence and revenue growth.
Mister Spex, Europe’s leading online optician, and Intershop received the award for the successful migration from an old IT-infrastructure to the commerce platform Intershop Commerce Suite. Following the transition to the new platform, Mister Spex re-launched its UK web shop in September 2014. The new online shop allows customers to browse and buy more than 7,000 different models of eyewear, contact lenses and care products online. It has since served as a blueprint for the expansion of Mister Spex’s other international websites.
As part of the implementation project, data for 240,000 products, 1.3 million customers and 2.3 million orders were migrated from an old platform to the new one. Extensive performance optimization was carried out to ensure that the complex product and price configurator does not slow website responsiveness down.
"The migration of our British online shop to Intershop was a crucial step for the successive expansion of our international websites,” explains Robert Motzek, Managing Director of Mister Spex. “We are delighted that this successful project has won us the eCommerce Award for Excellence.”
Jochen Wiechen, CEO of Intershop adds: "We’re proud to see how the strengths of our platform in internationalization, scalability and high performance have helped Mister Spex to realize their ambitious growth plans – and to see this honored with an award.”
According to the organizer, UBM EMEA, this year’s eCommerce Awards for Excellence saw an unprecedented number of submissions.
The panel of award judges included Martijn Bertisen, Director of Retail, Google, Neil Callaghan, Head of Business Development, eDigitalResearch and Rebecca Jones, Online Editor, Business Matters Magazine.
About Mister Spex:
Mister Spex GmbH is Europe's leading online optician. Through its website, the Berlin-based company offers, alongside contact lenses, the most comprehensive range of directly available designer glasses and sunglasses in Europe, all at attractive prices. In addition to transparent pricing and cost savings for complete prescription glasses, customers benefit from free services such as eye tests and glasses adjustments, as Mister Spex already works in partnership with 500 local opticians in Germany and Austria. The Mister Spex service team is made up of qualified opticians providing customer advice by telephone or e-mail. The company has its own optician's workshop in Berlin, where the final production and quality control of the glasses takes place. The good quality of the glasses was confirmed in December 2014 by the German consumer research and advice foundation Stiftung Warentest, which named Mister Spex one of Germany's best opticians.
In 2014 Mister Spex generated turnover of EUR 65 million and counted more than 1.5 million customers throughout Europe. The company currently employs around 300 staff and in 2014 was named best online shop for glasses by the German market research institute Deutsches Institut für Service-Qualität and winner of the "Jewellery, watches & glasses" category by the EHI Retail Institute. Mister Spex also operates its own websites in France, Spain, Austria, Switzerland, the Netherlands and Great Britain and
it took over the Swedish online eyewear shops Lensstore and Loveyewear in July 2013, as well as the Norwegian contact lens retailer Lensit in January 2015.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISH2) is an independent, internationally leading provider of omnichannel commerce solutions. The latter are available as cloud-based commerce-as-a-service solutions or as licensed models and combine the expertise from over 25 years of software development for online commerce. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe more than 300 enterprise customers run Intershop solutions Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.