London, UK, 10 October 2016 – Intershop will sponsor an omni-channel commerce roundtable discussion at the eDelivery Conference, held on 11 October 2016 at the Novotel West, London. Chaired by Intershop’s order management expert and enterprise architect Nils Breitmann, the interactive roundtable will ask why order management is the key to a seamless online and offline customer experience, and discuss the challenges, solutions, and visions of an integrated omni-channel commerce strategy.
As retailers rush to embrace omni-channel retailing to meet the ever-increasing demands of today’s savvy, always connected shoppers, they are faced with new layers of operational challenges, including the management of increasingly complex order flows. To overcome these challenges, it is essential to build a solid commerce backend, starting with a centralised omni-channel Order Management System to orchestrate omni-channel commerce processes and enable the smooth customer experience that today’s shoppers expect.
The eDelivery Conference is a pan-European event for fulfillment professionals that focuses on practical approaches to delivering the right product to the right customer at the right time, and at the same time increasing operational efficiency and profitability per order while boosting responsiveness and services. The roundtable discussions will bring together the brightest minds of the industry to share successes and challenge conventional thinking. Intershop’s roundtable will run alongside roundtables chaired by Ocado, John Lewis, M&S, and Sky.
Intershop (founded in Germany 1992; Prime Standard: ISHA) enables the world’s leading manufacturers and wholesalers to digitalize, transform, and boost their businesses. Our e-commerce platform and cloud-based technology give B2B companies the power to establish and expand their digital presence, improve customer experience, and increase online revenue. With more than 25 years’ experience and a global presence, we help our 300+ clients turn products into profits, customers into business partners, and transactions into lasting relationships.
Intershop is built to boost your business. Learn more at www.intershop.com.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.