London, UK, 21 May 2012 – Intershop will be holding a thought leadership session at Forrester’s eBusiness and channel strategy summit EMEA on Wednesday 23 May at the Millennium Gloucester Hotel & Conference Centre, London Kensington. Titled ‘Servicing Customers Across Multiple Touchpoints’, the Forrester summit will discuss how eBusiness teams can stay ahead of rapidly changing customer expectations by using the full potential of online and mobile technologies to develop a new generation of digital sales and service that is simple, ubiquitous, personal, empowering, and reassuring. Intershop is a Gold Sponsor of the event.
Intershop’s session, ‘The Future of International Multichannel Retailing’, is scheduled for 3.55-4.15 pm. It will be delivered by Fraser Davidson, Director of Technology Services of Intershop’s partner, Javelin Group. Each year, internationalisation moves up the priority list for retailers; with an ever-expanding array of multichannel technologies and outsourcing options at their disposal, the barrier to entering new markets is lower than ever before. In his presentation, Fraser Davidson will share some of Javelin Group's experiences in enabling major retailers and brands to expand into new markets and leverage multichannel capabilities while maintaining core values in customer service and brand integrity.
The presentation is part of Intershop's thought leadership programme, in which major partners and customers of Intershop share their insights and experiences in multichannel retail.
For more information, please visit http://www.forrester.com/Forresters+eBusiness+Channel+Strategy+Summit+EMEA+2012/-/E-EVE2603.
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISHA) is an independent, internationally leading provider of omnichannel commerce solutions. The latter are available as cloud-based commerce-as-a-service solutions or as licensed models and combine the expertise from over 25 years of software development for online commerce. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe more than 300 enterprise customers run Intershop solutions. Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.