Jena, Germany, March 12, 2014 – ServiceValue GmbH assessed more than 4,200 customer ratings of 24 fashion retailers with online shops and traditional storefronts in its latest study entitled “ServiceAtlas Fashion Shops 2014”. The study reveals the strengths and weaknesses of the respective fashion retailers as well as the reviews of their online shops.
Mexx came in ahead of last year’s winner of the study with an excellent 2nd place overall ranking of “Fashion Shops”. The Mexx online shop received an overall rating of “very good,” which it also achieved in the individual categories of delivery service and online customer service. Intershop used its software to develop and run the online shop for Mexx (www.mexx.de), which was live until a few days ago.
Axel Köhler, Senior Vice President Global Sales and Marketing, is very pleased with the excellent ratings: “Mexx was able to impress its customers with the online shop running on Intershop software, which makes it all the more a shame that Mexx has decided not to take advantage of this potential.”
Intershop Communications AG (founded in Germany 1992; Prime Standard: ISHA) is an independent, internationally leading provider of omnichannel commerce solutions. The latter are available as cloud-based commerce-as-a-service solutions or as licensed models and combine the expertise from over 25 years of software development for online commerce. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe more than 300 enterprise customers run Intershop solutions. Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.
This news release contains forward-looking statements regarding future events or the future financial and operational performance of Intershop. Actual events or performance may differ materially from those contained or implied in such forward-looking statements. Risks and uncertainties that could lead to such difference could include, among other things: Intershop's limited operating history, the unpredictability of future revenues and expenses and potential fluctuations in revenues and operating results, significant dependence on large single customer deals, consumer trends, the level of competition, seasonality, risks related to electronic security, possible governmental regulation, and general economic conditions.