Intershop Customer Stiho Stiho Group visual: Customer focus across all channels

Customer focus across all channels

Stiho Groep digitizes B2B sales channel with Intershop.

De Stiho Groep B.V.-logo
De Stiho Groep B.V.-image

The Stiho Group has been a wholesale supplier to the construction industry for over 90 years. Now, it is entering a whole new world with a digital solution from Intershop. The Stiho Group was quicker than its competitors to grasp the enormous potential of the latest digital tools. With its new online agency, Sybrand’s Place, the Stiho Group provides e-commerce support for the construction industry in the form of round-the-clock service, a rapid response to urgent requests, and dynamic, innovative ideas.

The Stiho Group achieved a turnover of €221 million in 2016. Nearly 700 employees serve their markets from 37 locations. The IT service provider Sybrand’s Place works for the brands Stiho and Baars & Bloemhoff.

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De Stiho Groep B.V. Wholesale

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million euros revenue per year

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subsidiaries

The challenge
  • Thrive digital transformation within the construction industry
  • Launch a modern B2B sales channel for greater customer satisfaction and efficiency
  • Flexibly map the complex business processes of construction companies
  • Offer a seamless buying journey across all channels
The result
  • Modern B2B online shop based on the powerful Intershop Commerce Platform with extensive B2B standard features
  • Increased customer satisfaction thanks to omnichannel approach, personalized online environments and digital self-services
  • Seamless integration into the existing IT landscape
Want to know more about topics mentioned? B2B Wholesale

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Gerrit Enthoven
Our specialist Gerrit Enthoven Executive VP Customer Acquisition Phone